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Earnhardt Toyota

Mesa, AZ

4.9
1,601 Reviews
Call Dealership (480) 807-9700
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6136 E Auto Loop Ave

Mesa, AZ

85206

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1,601 Reviews of Earnhardt Toyota

January 11, 2024

Everything seemed fine until I got home and checked under the hood of the car. The battery was replaced but the holder was not tightened down. It was very lose, glad I drove straight home. Tightened it down. More

by hilcrst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saydee Walker
Report | Print
Jan 12, 2024 -

Earnhardt Toyota responded

Thank you for bringing this to our attention. It's important we are providing both quality and accurate service here. We will be addressing this with our team and making sure something like this doesn't happen again. We appreciate your feedback and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

January 10, 2024

Working with Ruston and Jordon was a great experience. They were very helpful and knowledgeable about finding the right vehicle for us. This is our second car buying through them and will always recommend More

by gavin mitchell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruston Reynolds, Jordon Reynolds
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Jan 11, 2024 -

Earnhardt Toyota responded

Hi Gavin, thank you for taking the time to share your positive experience with Ruston and Jordon. We're delighted to hear that they provided great assistance and expertise in finding the perfect vehicle for you. We appreciate your loyalty and recommendation. Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

January 09, 2024

All services have been excellent. The sales person was great and so were the service technicians. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reese, Elijah Gutierrez
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Jan 10, 2024 -

Earnhardt Toyota responded

Hi Nancy, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Your satisfaction is our top priority. We appreciate your support and look forward to serving you again in the future! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

January 07, 2024

After service visit car now tries to start when shutting down--never done this before. More

by dalpapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
Report | Print
Jan 09, 2024 -

Earnhardt Toyota responded

We appreciate you bringing this concern to our attention. At your convenience, please contact me, as we'd like the opportunity to look at this vehicle issue and make any repairs necessary. I look forward to hearing from you. Regards, Nick Jones Parts & Service Director Nick.Jones@earnhardt.com

January 05, 2024

good fast service and usually in and out within a few hours. People are friendly and prepaid prices packages help out. More

by targetguy777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
steven kesler
Report | Print
Jan 09, 2024 -

Earnhardt Toyota responded

Hi targetguy777, thank you for your positive review! We're glad to hear that you appreciate our fast service and friendly staff. We look forward to serving you again soon. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

January 04, 2024

Excellent service department customer service, and thorough on checking the problem areas. Explanation was clear and understandable. More

by eearl2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall
Report | Print
Jan 09, 2024 -

Earnhardt Toyota responded

Thank you for choosing us! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

January 02, 2024

The Sales staff (kyle) and financing (Curtis) were amazing about communication and delivery of product. I would 100% recommend this dealership and people. Thank you for such great service and contin More

by Jeffm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle, Curtis
Report | Print
Jan 03, 2024 -

Earnhardt Toyota responded

Hi Jeff, thank you so much for your kind words and recommendation! We're thrilled to hear that Kyle and Curtis provided excellent communication and delivery. We appreciate your support and will continue to provide you with great service. Thank you for choosing us! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

December 31, 2023

Honestly clear and clean car deal on the 2024 Toyota Corolla with correct color options and additional options required. Thanks 👍 More

by Ray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Scheen
Report | Print
Jan 02, 2024 -

Earnhardt Toyota responded

Thank you, Ray, for your kind words! We're thrilled to hear that you had a great experience with us and that we were able to provide you with the perfect Toyota Corolla. We appreciate your feedback and hope to assist you again in the future. Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

December 30, 2023

the process of getting my 20K service easy and I enjoyed waiting for the work to be done in the waiting room. More

by bjandtj777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Jan 02, 2024 -

Earnhardt Toyota responded

Hi bjandtj777, thank you for sharing your positive experience with us! We're glad to hear that the process of getting your 20K service was easy and that you enjoyed our comfortable waiting room. We appreciate your feedback and look forward to serving you again in the future. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

December 29, 2023

The miscommunication errors were huge. My car didn’t get worked on it all the first day it was there for the repairs I had requested. More

by grandma1az
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
Report | Print
Jan 02, 2024 -

Earnhardt Toyota responded

It's vital we provide quality communication and it's disappointing that we failed to do so and because of this your vehicle was not attended to in a timely manner. At your convenience, I would like the opportunity to speak with you and learn more about what transpired, so I can be sure to address this issue appropriately. I look forward to hearing from you. Regards, Nick Jones Parts & Service Director Nick.Jones@earnhardt.com

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