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Earnhardt Toyota

Mesa, AZ

4.9
1,579 Reviews

6136 E Auto Loop Ave

Mesa, AZ

85206

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1,579 Reviews of Earnhardt Toyota

December 17, 2023

The experience was the way I think anyone would want in a new car purchase. Nigel was very helpful and patient with me through the process. He had everything all set up and ready to go, so when I got to f More

by jaminjogger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nigel
Dec 18, 2023 -

Earnhardt Toyota responded

Hi Jaminjogger, thank you for sharing your positive experience with us! We're thrilled that Nigel provided excellent assistance throughout your new car purchase. It's great to hear that he ensured a smooth and easy process while also taking the time to explain all the necessary features. We appreciate your feedback! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

December 17, 2023

Stephanie in the service department is outstanding. She went above and beyond. Explaning the issue and getting it resolved. More

by keets59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Dec 18, 2023 -

Earnhardt Toyota responded

Hi Keets59, thank you for taking the time to share your positive experience with Stephanie in our service department. We're thrilled to hear that she provided outstanding service and went above and beyond to explain and resolve the issue. We appreciate your feedback! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

December 16, 2023

Provide great service. Was lower then all the other dealerships I checked for the service. Had nice waiting area. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Dec 18, 2023 -

Earnhardt Toyota responded

Hi Diane, thank you for your positive feedback! We strive to provide excellent service at competitive prices. We're glad you enjoyed our comfortable waiting area. If you have any more questions or need assistance in the future, feel free to reach out. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

December 16, 2023

The service department was very organized and friendly. The check in process was easy and quick. My service advisor explained things well. More

by r66flamngo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 18, 2023 -

Earnhardt Toyota responded

We're thrilled to hear that our service department provided you with a positive experience. Our team is dedicated to making the check-in process smooth and ensuring clear communication. We appreciate your feedback and hope to see you again soon! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

December 15, 2023

Service was scheduled to our convenience which we appreciated. Our vehicle was serviced, questions we had were addressed and corrected. More

by gxromero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of employees we dealt with
Dec 18, 2023 -

Earnhardt Toyota responded

Hi gxromero, we're delighted to hear that you had a positive experience with our service! It's great to know that we were able to accommodate your schedule and address any questions or concerns you had. Thank you for choosing us! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

December 13, 2023

Best experience I’ve had getting a car. Didn’t take as long as I expected. Brian Mortazai waz awesome. He explained everything to me and helped me to make the best decision without being pu More

by taylorpaz2444
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Mortazai
Dec 14, 2023 -

Earnhardt Toyota responded

Hi Taylor, thank you so much for sharing your positive experience with us! We're thrilled to hear that Brian made the car buying process easy and enjoyable for you. We appreciate your recommendation and hope to assist your friends and family in the future as well. Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

December 12, 2023

Steven Kessler my service advisor has been amazing! He’s always honest, professional, kind and punctual! More

by Kimmie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Kessler
Dec 13, 2023 -

Earnhardt Toyota responded

Hi Kimmie! Thank you so much for your kind words about Steven. We're thrilled to hear that he's been providing you with excellent service. We'll be sure to pass along your feedback to him. If you have any other questions or concerns, feel free to reach out. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

December 12, 2023

Easy service appointment bookings online. Great service and prices, Free shuttle service is also available. More

by bobwchr@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cry the advisor is always great.
Dec 13, 2023 -

Earnhardt Toyota responded

Hi Bob, thank you for your positive feedback! We're glad to hear that you found our online service appointment bookings easy and that you had a great experience with our service and prices. We're also happy that our free shuttle service was convenient for you. We appreciate your support! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

December 10, 2023

Easy to book a appointment. 5k service took 1 1/2 hours, longer than I would like. Attendent was nice and friendly. No car wash which was no big deal but would have been nice. More

by rcj11433
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cute dark-hair female with a nose ring.
Dec 11, 2023 -

Earnhardt Toyota responded

We're happy that overall you had a positive experience. We look forward to providing you with more prompt service at your next visit and we hope your Toyota is treating you well. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

December 08, 2023

Fantastic experience! Great prices! Flexibility! Excellent customer service! They have it all! If youre in the market for a new car or truck, first check out Toyotas, seco More

by dkmfenway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson, Eddie
Dec 11, 2023 -

Earnhardt Toyota responded

Hi dkmfenway, thank you so much for your kind words and for choosing Earnhardt! We're thrilled to hear that you had a fantastic experience with us. If there's anything else we can do for you, please don't hesitate to reach out. Take care! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

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