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Earnhardt Toyota

Mesa, AZ

4.9
1,582 Reviews

6136 E Auto Loop Ave

Mesa, AZ

85206

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1,582 Reviews of Earnhardt Toyota

March 28, 2023

Everything was fine except no snacks for patrons waiting and don’t wash your car like the SS Spings Honda dealer does. More

by Jimquadracer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
Mar 29, 2023 -

Earnhardt Toyota responded

Hi Jim, Thanks for both your business and your feedback. We'll definitely be sure to take the note about the snacks into account. As for the car wash, due to the increased volume of service vehicles, we have not resumed exterior rinse of service vehicles as the wash prevents the control of our service turnaround times. On a case-by-case basis, we can facilitate a wash, so on your next service, ask me or Andrew Wilson our service manager to facilitate an exterior wash and we would be happy to do so. Regards, James Vento Parts & Service Director james.vento@earnhardt.com

March 25, 2023

Friendly and efficient. Done when they said it would be done and very respectful of the cleanliness of the car by putting down paper mats and seat covers. More

by Katie
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Mar 27, 2023 -

Earnhardt Toyota responded

Thank you, Katie! It's wonderful to hear our service team delivered a seamless experience & we look forward to working with you again! Regards, James Vento Parts & Service Director james.vento@earnhardt.com

March 24, 2023

Great customer service. Quick and efficient. Nigel is an awesome sales manager, very responsive, knowledgeable and promised. Came to this dealership as Costco Membership. Th More

by Annabelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nigel Narain
Mar 24, 2023 -

Earnhardt Toyota responded

Thank you for sharing your experience, Annabelle! We're thrilled Nigel ensured an excellent experience and that you found what you were looking for! Welcome to the family! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

March 22, 2023

Quick and efficient. I was early and they checked my in and I was on my way 53 minutes later. More

by Burnout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Gutierrez
Mar 24, 2023 -

Earnhardt Toyota responded

Thank you for your stars! It's great that our service team got you in and back on the road in no time! We look forward to working with you again! Regards, James Vento Parts & Service Director james.vento@earnhardt.com

March 21, 2023

Fast And Expert Service Especialy from Michael the service rep who took care of my needs. More

by Gerald Guidali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 22, 2023 -

Earnhardt Toyota responded

Thank you, Gerald. We're so glad Michael and our team delivered a seamless service visit. We can't wait to work with you again! Regards, James Vento Parts & Service Director james.vento@earnhardt.com

March 19, 2023

Great service! I appreciate the quick response to my issue. In and out within an hour! More

by dkbergert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 20, 2023 -

Earnhardt Toyota responded

We love to hear it, and we can't wait to deliver another seamless experience! Regards, James Vento Parts & Service Director james.vento@earnhardt.com

March 19, 2023

Prompt and courteous personnel on arrival, car completed when promised, no charge for this service on rental! More

by Neil McMillin
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 20, 2023 -

Earnhardt Toyota responded

Hi Neil! We're happy to hear your service visit went seamlessly! Thank you for your awesome rating! Regards, James Vento Parts & Service Director james.vento@earnhardt.com

March 19, 2023

Awesome service. Scott and Darwin was great and very knowledgeable. Was in and out before I knew it. Will be coming back for all my Toyota needs. thank you again More

by ronhtl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scoot and Darwin
Mar 20, 2023 -

Earnhardt Toyota responded

Thank you, Ron! Our team strives to deliver the quality service our customers will return for and we're so glad that's what you received. We look forward to providing you with 5-star service again soon! Regards, James Vento Parts & Service Director james.vento@earnhardt.com

March 19, 2023

Devin kept me updated on progress of maintenance. Did not rush to have work that can be postponed performed. More

by Tacoma_Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Burke
Mar 20, 2023 -

Earnhardt Toyota responded

Thank you for your stars! Customer satisfaction is our top priority, and it's great that Devin delivered an excellent visit. Until next time! Regards, James Vento Parts & Service Director james.vento@earnhardt.com

March 16, 2023

Easy to make appointment. Thorough first service appointment. Wish my 2022 RAV hybrid had received a wash, vacuum, and dashboard wipe. More

by jonirogers
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service dude
Mar 16, 2023 -

Earnhardt Toyota responded

Hi Joni, We're glad that overall you had a quality service experience. In regards to the wash, due to the increased volume of service vehicles, we have not resumed exterior rinse of service vehicles as the wash prevents the control of our service turnaround times. On a case-by-case basis we can facilitate a wash, so on your next service, ask me or Andrew Wilson our Service Manager to facilitate an exterior wash and we would be happy to do so. Regards, James Vento Parts & Service Director james.vento@earnhardt.com

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