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Earnhardt Toyota

Mesa, AZ

4.9
1,581 Reviews

6136 E Auto Loop Ave

Mesa, AZ

85206

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1,581 Reviews of Earnhardt Toyota

December 13, 2022

I will give 5 stars with the service they have provided! Services is awesome but the only thing which I do not like is when I have to call the pick up service during my stay somewhere in Dillards. More

by Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot the name
Dec 14, 2022 -

Earnhardt Toyota responded

Jules, We're glad that overall you're satisfied and we will be making sure we're providing better communication regarding the status of your vehicle. Thanks for being part of the Earnhardt Toyota Family and we look forward to seeing you here at your next service visit. Regards, James Vento Parts & Service Director james.vento@earnhardt.com

December 12, 2022

Wonderful people. Wonderful service. Mason was very gracious and helped me with a problem in the car. More

by bjsteven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
Dec 14, 2022 -

Earnhardt Toyota responded

Thank you for your stellar rating! We hope to work with you again soon. Regards, James Vento Parts & Service Director james.vento@earnhardt.com

December 10, 2022

Been coming here for about two years and always leave feeling well served. Even on crowded days my oil and filter service is less than an hour most of the time. Great staff and decent coffee. More

by gvjman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missal Santos
Dec 12, 2022 -

Earnhardt Toyota responded

Thank you for choosing us these last few years! We're so proud of our team for ensuring you always leave with a smile on your face! Until next time! Regards, James Vento Parts & Service Director james.vento@earnhardt.com

December 09, 2022

20,000 service. Service Advisor Adeliene kept me updated. At 10,000 miles service manager James Vento had given me a card for full detail. My truck came back like More

by ljones6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adeliene and James Vento
Dec 12, 2022 -

Earnhardt Toyota responded

Thank you for your stars! We're so happy to hear James and Adeliene took excellent care of you and your truck! We look forward to working with you again! Regards, James Vento Parts & Service Director james.vento@earnhardt.com

December 08, 2022

I was new to the dealership and came in for an oil change mid afternoon. They got me in right away and the service didn’t take long. I appreciated the communication and vehicle inspection too. More

by Bill C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Reeves
Dec 09, 2022 -

Earnhardt Toyota responded

Thank you for stopping in, Bill! We're glad to hear our team was able to get you in and back on the road in no time! We look forward to working with you again soon. Take care! Regards, James Vento Parts & Service Director james.vento@earnhardt.com

December 07, 2022

The advisor was friendly and very helpful. My car was ready on time and what was done was throughly explained. Cost was good as I was able to use a coupon. More

by Creekkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adeliene Bell
Dec 08, 2022 -

Earnhardt Toyota responded

Thank you for your feedback! We're so glad our team made your service experience worthy of 5-stars! Until next time! Regards, James Vento Parts & Service Director james.vento@earnhardt.com

December 03, 2022

Clean spacious comfortable dealership. Conveniently located professional staff, service is great, but miss the free car wash and vacuuming of vehicle More

by patkauppila
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zak
Dec 08, 2022 -

Earnhardt Toyota responded

We're so happy to hear you enjoyed your visit! We hope to ensure another stellar visit soon! Regards, James Vento Parts & Service Director james.vento@earnhardt.com

December 01, 2022

The appointments are on time the car updates are accurate and what's next is always discussed. More

by caboyer48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Reeves
Dec 02, 2022 -

Earnhardt Toyota responded

We appreciate your stellar rating! Our team works hard to provide an excellent visit & we're thrilled to hear we delivered. Visit us again soon! Regards, James Vento Parts & Service Director james.vento@earnhardt.com

December 01, 2022

Good communication during our service appointment. Went the extra mile to answer questions about our navigation system More

by Km_beck
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mason Turnbull
Dec 02, 2022 -

Earnhardt Toyota responded

We're so proud of our team for providing you with a seamless experience! Don't hesitate to reach out if there's anything else we can assist with. Take care. Regards, James Vento Parts & Service Director james.vento@earnhardt.com

November 29, 2022

Our salesman, Nigel, was top notch. The Finance guy was friendly and courteous, as was the the front desk person who took our payment. The staff was great. Our only disappointment came More

by DaveP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nigel Narain
Dec 02, 2022 -

Earnhardt Toyota responded

Hi Dave, We're happy to see that you're satisfied with the level of service you receive here. Thanks for both your business and your feedback. Should you like to discuss our vehicle pricing or any other concerns you might have, please contact me. I'm always happy to help. Regards, Joe Masiello Assistant General Manager joe.masiello@earnhardt.com 480-807-9700

Dec 02, 2022 -

DaveP responded

Unless you want to refund some of our paid-in-full CASH payment, there's not much to discuss. We have purchased 5 Hybrid vehicles from Earnhardt's and it's disappointing that customer loyalty means so little.

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