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Earnhardt Toyota

Mesa, AZ

4.9
1,580 Reviews

6136 E Auto Loop Ave

Mesa, AZ

85206

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1,580 Reviews of Earnhardt Toyota

October 19, 2022

Cullen was very efficient and friendly and kept me updated on my recall repair and also had my vehicle serviced even tho I had no scheduled appointment. I was disappointed that I had not received More

by nanaberli01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cullen
Oct 20, 2022 -

Earnhardt Toyota responded

We're happy to see that overall you're satisfied and Cullen provided you with great service and communication. We hope your vehicle's running like new now and should you ever have any questions about anything, please don't hesitate to ask. We're here to help. Regards, James Vento Parts & Service Director james.vento@earnhardt.com

October 19, 2022

They really worked with me on price. Allen explained all the features of our new car. More

by johnpayne52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
Oct 20, 2022 -

Earnhardt Toyota responded

Thank you, John! We're so glad you found exactly what you were looking for here! Congratulations! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

October 18, 2022

Previous experiences were fine, but our recent visit was very disappointing. The service department kept our car for a week for a recall repair and a few other maintenance items. During all that time we rec More

by Cameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe, Jordan
Oct 20, 2022 -

Earnhardt Toyota responded

Cameron, We understand your time is valuable and we're discouraged to see it was wasted. We're also disappointed to see you didn't receive the quality service you've become accustomed to receiving here. I've attempted to call you to discuss this further, so please contact me at your convenience. I hope to hear from you. Regards, Joe Masiello Assistant General Manager joe.masiello@earnhardt.com 480-807-9700

October 11, 2022

Very easy to deal with, answered all my questions. Very patient had the car waiting for me. Ryan really did a great job putting me at ease with this car buying experience and he had great customer ser More

by Nancy Musser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Day, Oliver Cree
Oct 11, 2022 -

Earnhardt Toyota responded

Nancy, we are thrilled that Ryan and Oliver took such great care of you! Enjoy your new car and we look forward to working with you again! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

October 10, 2022

It was very quick, just pulled up to the service area, and they took it from there. No hassles. More

by Fitkerrie
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 10, 2022 -

Earnhardt Toyota responded

We are thrilled that you had a quick and easy service experience! We hope to see you again soon! Regards, James Vento Parts & Service Director james.vento@earnhardt.com

October 09, 2022

Very frienly and they anwser all my question like the service they return my truck on time More

by Martintafolla
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jonh
Oct 10, 2022 -

Earnhardt Toyota responded

We are pleased that you had an enjoyable service visit here with us and we hope to see you again! Regards, James Vento Parts & Service Director james.vento@earnhardt.com

October 08, 2022

Outstanding. Ben did good under covid supply problems. Clean Shop coffee in waiting lots of workers. More

by Hc52po8809
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Carrizoza
Oct 10, 2022 -

Earnhardt Toyota responded

Ben is a superstar and it's no surprise that he took such good care of you! Hope to see you again! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

October 06, 2022

Amazing customer service, efficient, honest and friendly. Prices are competitive . I had a great experience, was kept updated every step of the way. More

by carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
Oct 07, 2022 -

Earnhardt Toyota responded

Hi Carol, it's so nice to hear that you received the service that you deserve! We appreciate you taking the time to let us know about your experience and we can't wait to see you again! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

October 05, 2022

Closest to me. Convenient. Good customer service. Service done in a timely fashion. Free shuttle. More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adaleine
Oct 06, 2022 -

Earnhardt Toyota responded

Keith, it pleases us to see that you had a quick service visit and we look forward to working with you again! Regards, James Vento Parts & Service Director james.vento@earnhardt.com

October 03, 2022

Earnhardt technicians always provide affordable, knowledgeable and experienced service to my family's 7x Toyota automobiles. More

by Ruth D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron & Cory
Oct 03, 2022 -

Earnhardt Toyota responded

Hi Ruth, we are pleased that our service team always takes such good care of you! Thank you for choosing us and we hope to see you again soon! Regards, James Vento Parts & Service Director james.vento@earnhardt.com

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