
Earnhardt Toyota
Mesa, AZ
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1,601 Reviews of Earnhardt Toyota
I was sent an email about my 2 year service that's under my warranty. Brought the car in and they serviced it within 90 mins. They also gave me a new tire when they found a nail in one of the tires. Great s my warranty. Brought the car in and they serviced it within 90 mins. They also gave me a new tire when they found a nail in one of the tires. Great service. Nice and courteous. More
We purchased my 2011 Toyota Rav4 new at the end of 2011. I have been taking it to Earnhardt for service and repairs since that time (10 years). I had a repair shop that I liked before, but because of the I have been taking it to Earnhardt for service and repairs since that time (10 years). I had a repair shop that I liked before, but because of the new car warrantees and having moved away from the area of that repair shop, I started going to Earnhardt. Overall, I have been satisfied with the service and experience dealing with them, which is why I continued taking my Rav4 there. They had always been good about checking things out, when I had questions, always no charge. If they found something, I would get it fixed. If they didn’t, I wasn’t charged for them checking. On Wednesday, March 23, 2022, I called Earnhardt to get a service appointment. I had been hearing a noise when I drove on the freeway. The last time I had heard a noise like that it was a front wheel bearing, which I had Earnhardt fix. So I thought this might be the same thing. I had also been hearing another noise in a different location of the vehicle when stopped at traffic lights. When I called the Earnhardt service department, before making the appointment, the person in the service department informed me that it would be $125.00 for them to just check out the freeway noise. I asked if that charge would be applied to the repair charges, she said no. That was just for them to check it out. The repair charges would be on top of that. Then I mentioned the second noise and asked if that would be another $125.00 to check it out, and she said yes, if it wasn’t related to the first noise. So, I am thinking, I will be paying $250.00 just to find out what is wrong, and the repair costs would be on top of that. I asked if that was a new policy, and she said no that is what they do. I called my old repair shop and drove the extra miles to take it there. The owner of the shop said they would check out both items and let me know what needed to be done. I don’t think I will be taking my Rav4 back to Earnhardt. More
Purchased my new Camry hybrid through the Costco Auto program. Was able to find a vehicle in transit for a great price. Received the car within a couple of weeks. My salesman Jack made this buying exp program. Was able to find a vehicle in transit for a great price. Received the car within a couple of weeks. My salesman Jack made this buying experience the best I have encountered. Clear price and no pressure sales. Customer focused from start to finish. I have purchased a dozen new cars over the years and will only purchase this way going forward. More
It was a very pleasant buying experience with this dealer!!! Jon Mefford took care of us so well that all concerns and questions were addressed politely and professionally! He was proactive to offer u dealer!!! Jon Mefford took care of us so well that all concerns and questions were addressed politely and professionally! He was proactive to offer us buying options without us asking. He also attempted to offer refreshments! He kept us informed regarding status of car delivery/availability as well. Me and my husband felt relaxed and focused on his exemplary and very good customer service! Kudos to Jon as He deserves recognition! We will not be surprised if He gets promoted very soon!!! Keep it up Team Earnhardt Toyota-Mesa :) Thank you! More
Earnhardt Toyota is an exceptional dealership. out of all the cars i have purchased from dealers this is by far the best experience. Nigel has become my number one point of contact and i have re out of all the cars i have purchased from dealers this is by far the best experience. Nigel has become my number one point of contact and i have referred all of my friends and family to also use Nigel when purchasing new and used vehicles. He takes a no bull approach and without wasting time you are comfortable and happy with your purchase! More
I was in need of a car so I went looking for a new suv. None available so I decided to work with Costco sales program. The dealership they referred me to was Earnhardt because I was interested in a RAV4 bu None available so I decided to work with Costco sales program. The dealership they referred me to was Earnhardt because I was interested in a RAV4 but not in black. When I was looking around the nice salesperson showed me a Camry and I fell in love with it. It was pearl white and after test driving it I was sold. Many Thanks to Shane because he was dedicated to my wants and feelings. More
The best services in AZ, delivery car to my house, looking for my favorite car, paper work quickly! John Sales Manager Internet is professional! looking for my favorite car, paper work quickly! John Sales Manager Internet is professional! More