East Bay BMW

Joshua Presinal and Ruben Lopez Jr. were both instrumental in getting my car repaired. I was having a difficult time in the beginning then Mr. Presinal got involved and everything went were both instrumental in getting my car repaired. I was having a difficult time in the beginning then Mr. Presinal got involved and everything went smoothly. Ruben was a delight to have as a service advisor. Very professional! Great service. Thank you all. More

Great experience. Charles is friendly and great to work with. This is our 6th BMW from this dealership. That should say a lot! Charles is friendly and great to work with. This is our 6th BMW from this dealership. That should say a lot! More

I always receive professional service at this dealership. Thank you for a job well done. Thank you for a job well done. More

Great service! Appointment was spot on. Even with an add-on, delivered on time! Thanks, Ben! Appointment was spot on. Even with an add-on, delivered on time! Thanks, Ben! More

Good service, just was a little disappointed I had to wait about 20 min for the service adviser to contact me while waiting in the waiting room. But overall speedy service once they got going. Also I did wait about 20 min for the service adviser to contact me while waiting in the waiting room. But overall speedy service once they got going. Also I did not receive a video walk through of my car which I received last time I did my service, which was very helpful especially considering the service adviser was saying I needed 2 new tires, would have been nice to see what they were referring to when they said tires were bald. More

Service and advisor was excellent. Receive updates from my auto technician. Car completed as expected. Receive updates from my auto technician. Car completed as expected. More

Everything on-time, all fully explained, no surprises, no pressure, very professional, well-organized, excellent hospitality and work well-done. pressure, very professional, well-organized, excellent hospitality and work well-done. More

Amazing, no pressure, gave options, professional, knowledgeable, provided contact info in case of any questions, service was quick didn’t have to wait too long to be helped knowledgeable, provided contact info in case of any questions, service was quick didn’t have to wait too long to be helped More

Wayne the car guy and Jeff the advisor made sure everything went smoothly. The hospitality was amazing as well. Nothing but a great experience. I will definitely bring more cars in the future. Appre everything went smoothly. The hospitality was amazing as well. Nothing but a great experience. I will definitely bring more cars in the future. Appreciate everything! More