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East Bay BMW

Pleasanton, CA

4.9
784 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 784 reviews

February 24, 2025

East Bay BMW dealership has always been very professional kind and courteous to me. From purchasing my third car through them to having all cars service for them. I’ve always had pleasant experience professi More

by davebduncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everardo Diaz
Feb 27, 2025 -

East Bay BMW responded

Davebduncan, thanks for taking the time to leave a review.

February 24, 2025

Service at East Bay BMW has always been timely and professional. Staff are friendly, informed, and helpful. I would highly recommend servicing BMWs with this dealership. More

by g53eorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Brightenstine
Feb 27, 2025 -

East Bay BMW responded

G53eorge, thanks for taking the time to leave a review.

February 21, 2025

They've done excellent work in a timely manner for my 2016 BMW 228i over the past 10 years. More

by BG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Lopez
Feb 23, 2025 -

East Bay BMW responded

Bg, we are so happy to read such a great review about East Bay BMW!

February 20, 2025

Consistent, friendly and service oriented. Things get addressed correctly the first time, every time. I highly recommend the East Bay BMW team. More

by cwduff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Simpson - Service
Feb 23, 2025 -

East Bay BMW responded

Cwduff, we are so happy to read such a great review about East Bay BMW!

February 19, 2025

Excellent & very friendly service. I would highly recommend their sales staff as well as their service Dept. More

by leonardjhsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Lopez, Wayne
Feb 23, 2025 -

East Bay BMW responded

Hi Leonardjhsu, thank you so much for your positive comments about East Bay BMW!

February 19, 2025

Thanks Michaelangelo for all the help with my servicing. Appreciate your professionalism and knowledge of the services and pricing. thanks again! More

by zoeylove1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaelangelo
Feb 21, 2025 -

East Bay BMW responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 19, 2025

Very professional sales team. Best vehicle purchasing experience I've ever had. Special thanks to Aaron and Kamron More

by livengood7mm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Kamron
Feb 21, 2025 -

East Bay BMW responded

Livengood7mm, we are very happy we could provide you with a positive experience!

February 18, 2025

My service advisor did a fantastic job. Let me know when the car would be ready and was almost exact on my wait time. Everything was smooth and easy, car was washed and ready for m. More

by johnrob5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ezequiel Henriquez
Feb 21, 2025 -

East Bay BMW responded

Johnrob5, thank you so much for your high rating!

February 18, 2025

Bruce Wong did a great job keeping me updated on my vehicle progress. Thank you. More

by Mayaisaiahmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Wong
Feb 21, 2025 -

East Bay BMW responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at East Bay BMW!

February 18, 2025

Thank you MichaelAngelo for the help and assistance! Will keep in touch with you for additional future needs! Thanks again! More

by HieuNguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MichaelAngelo
Feb 21, 2025 -

East Bay BMW responded

Thank you, and have a fantastic day!

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