Back

East Bay BMW

Pleasanton, CA

4.9
766 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

Directions

By Type

Showing 766 reviews

May 23, 2025

Advisor was friendly and straightforwad . Car was delivered before time quoted. Thanks Anthony! Will be back! More

by jason.gorski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
May 28, 2025 -

East Bay BMW responded

Jason.gorski, we strive for 100% satisfaction, and it is great to see you had such a positive experience at East Bay BMW.

May 22, 2025

Efficient and friendly . Great service . Keir was excellent . They sent a video explaining repair which was good to review later More

by n2leena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keir
May 24, 2025 -

East Bay BMW responded

N2leena, we're happy to hear you had such a positive experience with our team!

May 21, 2025

Daniel is great! Excellent communication and service. I would highly recommend East Bay BMW to anyone interested in purchasing a BMW. More

by cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
May 23, 2025 -

East Bay BMW responded

Hi Cb, we are very happy to have provided you with such a positive experience!

May 21, 2025

Service Adviser Joesph is very good. Knowledgeable and friendly. The dealership overall is very good. More

by crismac_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph , Frank Key
May 23, 2025 -

East Bay BMW responded

Hello Crismac_us, thank you; we appreciate your feedback!

May 21, 2025

Everardo was excellent from beginning to end with my service. I scheduled an appointment the day of, in the morning, and came in the afternoon ahead of my appointment. I love the dealership waiting area More

by jeremydante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everardo Diaz
May 23, 2025 -

East Bay BMW responded

Jeremydante, we're glad you had such a wonderful experience with us!

May 21, 2025

This dealership and its service team are amazing. Quick and efficient every single time. Thanks! More

by Chrisjessica2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everardo, Diaz
May 23, 2025 -

East Bay BMW responded

Chrisjessica2017, we're happy to hear you had such a positive experience with our team!

May 20, 2025

Brought in my 2014 BMW 328i and was helped promptly by Anthony D Amore. He was friendly, explained everything clearly, and there was no pressure at all. Excellent service from start to finish—highly recom More

by felixdc007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Moayer
May 23, 2025 -

East Bay BMW responded

Felixdc007, we strive for 100% satisfaction, and it is great to see you had such a positive experience at East Bay BMW.

May 20, 2025

My last service was handled by Amit with Anthony setting up the date for the service. Both were very helpful throughout my service. This is the way all my experiences have been with this dealership. More

by Ted41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony D'Amore 5 stars, Amit Prasad
May 23, 2025 -

East Bay BMW responded

Hi Ted41, we are very happy to have provided you with such a positive experience!

May 20, 2025

The advisor Kier custodio was great in giving status and communicating repair needed on my 2024 X5 More

by flaigo55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier custodio
May 22, 2025 -

East Bay BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 19, 2025

Working with Jeremiah at East Bay BMW was a great experience! I had visited the dealer previously but it wasn’t until I met up with Jeremiah that I was able to get exactly what I wanted. He made th More

by gcarlos1212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson
May 22, 2025 -

East Bay BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

2
...