
East Bay BMW
Pleasanton, CA
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Offers easy book online appointments, I was greeted right away by Wayne who was very friendly and helpful. Daniel was was great, explained all services to be completed, he was very communicative and offered away by Wayne who was very friendly and helpful. Daniel was was great, explained all services to be completed, he was very communicative and offered to call a Lyft round trip for me. They made the experience as easy as possible. I have been using this dealership for several years and I can see how they have worked to improve the customer service. More
Great service, great accommodations (loaner cars), detailed analysis of work needing to be done, great video based feedback and assessments, and timely updates. Love this location and its staff! I hav detailed analysis of work needing to be done, great video based feedback and assessments, and timely updates. Love this location and its staff! I have been purchasing my cars and servicing my vehicles here for years. BEN SIMPSON is my Service Advisor! Thank you! More
Professional upfront service with good communication. I highly recommend the East Bay BMWBMW service department and will absolutely return to the same associate who helped me. I highly recommend the East Bay BMWBMW service department and will absolutely return to the same associate who helped me. More
Professional upfront service. I highly recommend this BMW service department. Made the service items required very clear and the break down fo the service charges were clearly exp I highly recommend this BMW service department. Made the service items required very clear and the break down fo the service charges were clearly explained. More