
East Bay BMW
Pleasanton, CA
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Amazing experience! From Sales to Finance! I walked out of there feeling very satisfied with the deal and of course, I love my new BMW! From Sales to Finance! I walked out of there feeling very satisfied with the deal and of course, I love my new BMW! More
Excellent service. Very helpful. Diana Diaz made our leasing very easy without pressure. She was very helpful for us in selecting the right vehicle. Sean Scott did a Very helpful. Diana Diaz made our leasing very easy without pressure. She was very helpful for us in selecting the right vehicle. Sean Scott did a phenomenal job going over all the workings of the computer and hands on for the car. Very patient and knowledgeable. More
My service advisor, Kier Custodio, provided excellent attention from booking my 320i service through inspection, his “eyes” on any potential needs and urgent/needed service ASAP. He always answers my que attention from booking my 320i service through inspection, his “eyes” on any potential needs and urgent/needed service ASAP. He always answers my questions and I never feel rushed when working w/him. More
Amir did a great job of listening to our needs, and then helping us select and build the right car! Everyone at the dealership was friendly and helpful. helping us select and build the right car! Everyone at the dealership was friendly and helpful. More
Jason Cohn, a sales associate, put in extra effort to help me find a vehicle that aligned perfectly with my preferences. I was extremely happy with his attentiveness, flexibility, and communication durin help me find a vehicle that aligned perfectly with my preferences. I was extremely happy with his attentiveness, flexibility, and communication during the entire process. Daryll was equally amazing, taking the time to walk me through all the important features and functionalities of the car I selected. Their combined expertise made the process smooth and enjoyable More
Everyone was extremely professional, friendly, courteous, and helpful. They definitely were not the stereotypical salesmen from days past. James Ylagan was outstanding. He made BMW proud. He played 50% into and helpful. They definitely were not the stereotypical salesmen from days past. James Ylagan was outstanding. He made BMW proud. He played 50% into my decision to buy a BMW from East Bay BMW. I would buy again from here and highly recommend to my friends. More
Kier Custodio was really knowledgeable and provided excellent service at the dealership. I am a very satisfied customer . Thank you. Christine Eng. excellent service at the dealership. I am a very satisfied customer . Thank you. Christine Eng. More
I was able to get an appointment & a loaner car within days instead of weeks. Alyse, the agent taking car of me, was very thorough and just an absolute delight to work with. She is extremely knowledgeable days instead of weeks. Alyse, the agent taking car of me, was very thorough and just an absolute delight to work with. She is extremely knowledgeable, made sure I understood everything and kept me updated every step of the way. I highly recommend this service center & will ask for Alyse if I need anything else. More