East Bay BMW

The GM emphasizes customer satisfaction. The sale force is excellent. They honor prior discount commiment. The sale force is excellent. They honor prior discount commiment. More

Great customer service! Delivered service on time, as promised. Very happy customer, I will continue to service my vehicle here. Delivered service on time, as promised. Very happy customer, I will continue to service my vehicle here. More

Its a great experience at service center, and Daniel Martinez is a nice awesome person. Martinez is a nice awesome person. More

We received good service. It was fast and staff was cordial. I also like the video sent to us showing what repairs that needs to be done. It was fast and staff was cordial. I also like the video sent to us showing what repairs that needs to be done. More

Mariam was wonderful in assisting me. She made my visit personal. She answered all my questions and issues. She also provided me an important brochure on the wrap around my car. She made my visit personal. She answered all my questions and issues. She also provided me an important brochure on the wrap around my car. More

There was no wait period. Myriam was easy to work with and efficient.car was ready on time Myriam was easy to work with and efficient.car was ready on time More

Routine maintenance and one other item all completed as promised. Quick service with a thorough explanation of the work completed. promised. Quick service with a thorough explanation of the work completed. More

I was very happy with the service and definitely will be back again for the next service. back again for the next service. More

Excellent service. Kier Custodio, my service advisor is excellent, very respectful, friendly and thorough. He informed me of the deals available that I can take advanta Kier Custodio, my service advisor is excellent, very respectful, friendly and thorough. He informed me of the deals available that I can take advantage to get done to keep my car in good condition. He offered me a ride back home and pick up while they check my car. He informed me of the deals available that my car needs so I can take advantage. He took the time to show me in my car screen when my next oil change is due and other things about my car. He reviewed things that needed to get done to keep my car in good condition. The service technician was thorough. He sent me a video of his inspection and they are all good. I am very satisfied and happy about my experience. Thank you .. Great job! More

Hassle free and quick service. Kier handled my vehicle my car perfectly. Fast payment process and vehicle is ready at their driveway as soon as I arrived. Kier handled my vehicle my car perfectly. Fast payment process and vehicle is ready at their driveway as soon as I arrived. More