East Bay BMW

Excellent service by all! Including providing loaner vehicle, Dan’s servicing of my vehicle & Myriam’s recommending the needed services. After the detail was performed, my Including providing loaner vehicle, Dan’s servicing of my vehicle & Myriam’s recommending the needed services. After the detail was performed, my X2 looked as good as it did when I picked it up 5 years ago. It’s was like getting an new car without having to make any payments! More

Great service and quick turnaround. Bruce Wong was a great service advisor who’s responsive and knowledgeable. Bruce Wong was a great service advisor who’s responsive and knowledgeable. More

Kier was friendly & took prompt care of us when we arrived & when we returned . A good experience ! arrived & when we returned . A good experience ! More

Everardo Diaz (Service Dept) was a pleasure to work with. The estimated wait time was accurate and clearly explained all the findings. The estimated wait time was accurate and clearly explained all the findings. More

The appointment times are set and confirmed quickly. The drop off process is pretty quick and painless. The drop off process is pretty quick and painless. More

The customer service that I received by Michael Angelo, was fast and very professional! Pretty impressive, and I am absolutely satisfied! was fast and very professional! Pretty impressive, and I am absolutely satisfied! More

I’ve trusted myBMW repairs to this dealership for 10 years now, overall great service recommended. years now, overall great service recommended. More

Clear communication and swift resolution of my car issues. Highly recommend their professionalism and expertise. issues. Highly recommend their professionalism and expertise. More

Bobby Padilla (Salesperson) & Daryll Farillas (tech specialist) were both awesome and made my experience as smooth as possible. specialist) were both awesome and made my experience as smooth as possible. More

Myriam was a pleasure to work with. She’s a great advisor and looks for the customers happiness. I hope I get to have her service anytime I come back. You have a superstar! She’s a great advisor and looks for the customers happiness. I hope I get to have her service anytime I come back. You have a superstar! More