East Bay BMW
Pleasanton, CA
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East Bay BMW dealership’s service department team coordinated a 3 hour turnaround for a flat tire. Once I determined the challenge of needing a tow truck, tire availability of matching tires and ins coordinated a 3 hour turnaround for a flat tire. Once I determined the challenge of needing a tow truck, tire availability of matching tires and installation. This was accomplished within 3.5 hours. Truly a team effort! More
I was fortunate to have Kier Custodio as my service advisor. He really understands the model of providing great customer service. He goes above and beyond! advisor. He really understands the model of providing great customer service. He goes above and beyond! More
Amazing experience! From Sales to Finance! I walked out of there feeling very satisfied with the deal and of course, I love my new BMW! From Sales to Finance! I walked out of there feeling very satisfied with the deal and of course, I love my new BMW! More
Excellent service. Very helpful. Diana Diaz made our leasing very easy without pressure. She was very helpful for us in selecting the right vehicle. Sean Scott did a Very helpful. Diana Diaz made our leasing very easy without pressure. She was very helpful for us in selecting the right vehicle. Sean Scott did a phenomenal job going over all the workings of the computer and hands on for the car. Very patient and knowledgeable. More
Amir did a great job of listening to our needs, and then helping us select and build the right car! Everyone at the dealership was friendly and helpful. helping us select and build the right car! Everyone at the dealership was friendly and helpful. More
Jason Cohn, a sales associate, put in extra effort to help me find a vehicle that aligned perfectly with my preferences. I was extremely happy with his attentiveness, flexibility, and communication durin help me find a vehicle that aligned perfectly with my preferences. I was extremely happy with his attentiveness, flexibility, and communication during the entire process. Daryll was equally amazing, taking the time to walk me through all the important features and functionalities of the car I selected. Their combined expertise made the process smooth and enjoyable More

