East Bay BMW

The service department is very customer service. I have been taking my cars here the last 15+ years. I have been taking my cars here the last 15+ years. More

Great service. I went in for scheduled maintenance on my X3. Service advisor Daniel provided great service. Attentive and knowledgeable. I went in for scheduled maintenance on my X3. Service advisor Daniel provided great service. Attentive and knowledgeable. More

Everything went perfectly well and exceeded my expectations. I think Ben is quick, mindful of your time, yet precise and accurate. Excellent work through and through. expectations. I think Ben is quick, mindful of your time, yet precise and accurate. Excellent work through and through. More

I had an outstanding experience at East Bay BMW, thanks to their unmatched professionalism and guidance. From the moment I stepped into the dealership, I knew I was in good hands. They worked diligently to to their unmatched professionalism and guidance. From the moment I stepped into the dealership, I knew I was in good hands. They worked diligently to secure the car I desired, ensuring the payment terms were within my comfort zone. What stood out most was the team’s approach; they were respectful, not pushy, and incredibly easy to work with. Jivan, my salesperson, was simply incredible. He went above and beyond to ensure my needs were met, making the entire process smooth and stress-free. Daryll, who taught me how to use the features of my new BMW X7, was equally impressive. His knowledge and patience made it easy for me to understand and appreciate the cutting-edge features of my vehicle. I’m already looking forward to my next purchase from East Bay BMW and have no hesitation in recommending this dealership, Jivan, and Daryll to all my family and friends. If you’re in the market for a BMW, look no further than East Bay BMW for a seamless and satisfying car-buying experience. More

BMW Service Advisor Jonathan Kumar is very capable, and he provided me with excellent Customer Service when I brought my car in. he provided me with excellent Customer Service when I brought my car in. More

My service advisor Daniel M. was so friendly and helpful. Most importantly, he gave me great advice regarding to my car based on his knowledge and not tried to sell me something was so friendly and helpful. Most importantly, he gave me great advice regarding to my car based on his knowledge and not tried to sell me something I don't really need. More

Bruce was helping me , he provides Great customer service and answered all my questions. Highly recommend this dealer and answered all my questions. Highly recommend this dealer More

I took my 320i in for an oil change. I was told about a few upcoming things that needed attention, but no pressure to do it right away. That was nice. I was told about a few upcoming things that needed attention, but no pressure to do it right away. That was nice. More

Myriam was very help full and attentive to my concerns. Although my issue didn’t get resolved, she was able to explain what was happening to my taillights is normal but if it was to get worse, her and her Although my issue didn’t get resolved, she was able to explain what was happening to my taillights is normal but if it was to get worse, her and her technician assured me they’d take care of me. More

Very professional and quick service . Kept in informed with my repairs and got me my vehicle back on time Kept in informed with my repairs and got me my vehicle back on time More