East Bay BMW

Mina was awesome! She followed up and was so kind. She went out of her way to make sure I was taken care of. The only thing that was annoying was that the front licens She followed up and was so kind. She went out of her way to make sure I was taken care of. The only thing that was annoying was that the front license plate wasn’t put in properly and I lost it while driving. More

They charged me without letting me know what they wanted to do I knew the problem but still charged for diagnosing to do I knew the problem but still charged for diagnosing More

Very professional. ADviser was excellent and dealth with the 1 hour delay to see him very well. ADviser was excellent and dealth with the 1 hour delay to see him very well. More

Wayne the car guy is great. Stopped by to get tire pressure checked and filled. Wayne helped me right away and is great. Will be back for other serviced Stopped by to get tire pressure checked and filled. Wayne helped me right away and is great. Will be back for other serviced More

Great service: on time, quick turnaround, full explanations of work needed and why, comfortable waiting area, very friendly staff at all points. explanations of work needed and why, comfortable waiting area, very friendly staff at all points. More

I had a great experience purchasing my brand new car! Jason Cohn was exceptionally helpful and knowledgeable. They let me trade in my old Toyota Highlander towards getting my brand new Subaru. Once again Jason Cohn was exceptionally helpful and knowledgeable. They let me trade in my old Toyota Highlander towards getting my brand new Subaru. Once again this was thanks to Jason Cohn. My new car is great and I absolutely love it. I would highly recommend BMW and their service. All in all it was easy working with Jason Cohn and he took good care of the transaction. I just had to sit back and relax. There was no pressure or stress put on me and everything worked out great. Highly recommend East Bay BMW and Jason Cohn as a salesman! More

I had an excellent experience working with the Daryll Farillas who assisted me with setting up my new car. They were knowledgeable, patient, and thorough, walking me through all the features and settings Farillas who assisted me with setting up my new car. They were knowledgeable, patient, and thorough, walking me through all the features and settings to ensure everything was personalized to my preferences. They made sure I was comfortable with the technology and answered all of my questions, offering helpful tips to get the most out of my new vehicle. Their expertise and friendly demeanor truly enhanced the entire car-buying experience. Highly recommend their service! More

We had a fantastic experience at this dealership! The staff was friendly, knowledgeable, and attentive, making the car buying process smooth and stress-free. Highly recommend for anyone looking for g The staff was friendly, knowledgeable, and attentive, making the car buying process smooth and stress-free. Highly recommend for anyone looking for great service and a seamless purchase! More

The service advisor was very responsive and the dealer had several options to see and select had several options to see and select More

Always a pleasure working with Bruce, kept me in the loop throughout the whole service process! throughout the whole service process! More