
East Bay BMW
Pleasanton, CA
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Very efficient. Jose was very open and communicative. I appreciate the kindness and attitudes of all staff at this location. Would recommend this dealer if looking Jose was very open and communicative. I appreciate the kindness and attitudes of all staff at this location. Would recommend this dealer if looking for a BMW purchase or service. More
I had a wonderful experience while purchasing a new car at East Bay BMW. The team was able to arrange the test drive and then answer all the car related questions. My advisor, Lito was able to give ample t at East Bay BMW. The team was able to arrange the test drive and then answer all the car related questions. My advisor, Lito was able to give ample time to go over the features of the car of our interest. We also had a very good experience with the car delivery later. Daryll and Allie were very helpful and instrumental in making the whole experience easy and smooth. More
Jeff k and Michaelangelo were a great help! ! Car went in for a regular oil change without an appt. Car was out in and out quicker than the estimated time ! Car went in for a regular oil change without an appt. Car was out in and out quicker than the estimated time More
Experienced a memorable visit where I was embraced as a valued member of their family. Minimal wait time was observed. They thoughtfully provided a loaner vehicle for my convenience, a gesture that was tru valued member of their family. Minimal wait time was observed. They thoughtfully provided a loaner vehicle for my convenience, a gesture that was truly commendable. I received detailed updates on my car through a video inspection, enhancing the overall experience. The service was conducted with utmost professionalism, complemented by a team of courteous and welcoming staff members. More
Kumar my serve rep is always attentive I assisting me. There was a problem after having my service done and so I took the car back and within five minutes he had it back in with the mechanics and had the There was a problem after having my service done and so I took the car back and within five minutes he had it back in with the mechanics and had the problem resolved with 15 minutes. More
Professional, friendly and efficient service offered here. I am satisfied with their service, especially appreciate the live video they send to you while checking issues of your car. here. I am satisfied with their service, especially appreciate the live video they send to you while checking issues of your car. More
I love getting my BMW serviced at this location. The staffs are all so friendly and accommodating. Ben Simpson took care my BMW and made sure I was well taken care of. The staffs are all so friendly and accommodating. Ben Simpson took care my BMW and made sure I was well taken care of. More