East Bay BMW

James did a wonderful job is help us finding our BMW car. He was very patience with any of our questions and communicated with us in simple language instead of using professional jargons. He was very patience with any of our questions and communicated with us in simple language instead of using professional jargons. More

Good experience, comprehensive service for my vehicle. All aspects were thoroughly reviewed l, examined and performed. Happy with my experience overall. All aspects were thoroughly reviewed l, examined and performed. Happy with my experience overall. More

Top of the line customer service, exceptionally thorough and professional staff and on point updates. and professional staff and on point updates. More

Kier Custudio is a top notch Service Advisor. He’s professional and brings a wealth of knowledge to service BMW customers. I’ve been coming to East Bay BMW since 2005 and will continue to service He’s professional and brings a wealth of knowledge to service BMW customers. I’ve been coming to East Bay BMW since 2005 and will continue to service my SUV here. Super happy customer! More

Jivan was very helpful and offered multiple options within our price range without any pressures. within our price range without any pressures. More

Attentive, professional, great customer service. Goes above and beyond to correct any problems. Efficient and very well managed in the service department. Goes above and beyond to correct any problems. Efficient and very well managed in the service department. More

Jivan was wonderful to work with. We were moving quick and he was able to make it happen seamlessly. He’s been extremely helpful with all questions and has helped pass along lots of k We were moving quick and he was able to make it happen seamlessly. He’s been extremely helpful with all questions and has helped pass along lots of knowledge of the car! More

Very consistent excellent service by a very polite, helpful staff. I've been bringing my car here for service for 8 years, after I purchased it at this dealership.The work on the car was finished when helpful staff. I've been bringing my car here for service for 8 years, after I purchased it at this dealership.The work on the car was finished when promised, Loaners and local transportation can be provided if needed during the service. More

They treated my car as if it was their own. Couldn’t be more pleased. Video and communication, especially from Kier was exceptional. Couldn’t be more pleased. Video and communication, especially from Kier was exceptional. More

Kier and Angelo were amazing. The level of communication regarding the service on my car was amazing and they made time there very comfortable. The level of communication regarding the service on my car was amazing and they made time there very comfortable. More