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East Bay BMW

Pleasanton, CA

Overview
Reviews
4.9
825 Reviews
Call Dealership (866) 985-9954
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4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 825 reviews

April 20, 2024

Salesman Anmol was great, Sales Manager Jon as well. Bought a new 540i and I love it. East Bay BMW made me a first time BMW owner and I couldn’t be happier. Love my new car. Thanks, Mol! More

by BAYAREAJOE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anmol, Jon
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Apr 23, 2024 -

East Bay BMW responded

Bayareajoe, thank you for sharing your positive experience!

April 19, 2024

Great help with the employees. Very helpful and the best to work with. I appreciate Shadd Williams, Daryll Farillas, Jonathan Keppler for helping me out. And kudos to Daryll for he More

by Alma Reyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryll Farillas, Jonathan Keppler, Shadd Williams
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Apr 20, 2024 -

East Bay BMW responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 19, 2024

Service rep Everado Diaz was excellent and helped me fix the car in last minute. It’s very difficult to get this kind of service anymore. Really appreciate it. More

by kranthi.maddineni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everado Diaz
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Apr 20, 2024 -

East Bay BMW responded

We can't wait to see you again, have a great day.

April 19, 2024

Fast in and out. Nice people. Car Washed. Paperwork was clear on current status of car and what it needs in the future. More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
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Apr 23, 2024 -

East Bay BMW responded

Tom, we're so glad that we were able to go above and beyond your expectations!

April 19, 2024

George Kaiser, the sales advisor was very kind and patient. He was not pushy and let us take our time. He explained everything very well. More

by sheshe0426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Kaiser excellent , Kimberlee Al Matari
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Apr 23, 2024 -

East Bay BMW responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 19, 2024

Very friendly representative and courteous treatment throughout the service. Happy about the cleaning the car. More

by siva4globe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Flores
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Apr 23, 2024 -

East Bay BMW responded

Siva4globe, we're happy you found our staff to be so supportive during your experience here at East Bay BMW.

April 18, 2024

Myriam was fantastic. Gave details and was prompt .She also looked into the details of the discount. More

by Zee Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Flores
Report | Print
Apr 20, 2024 -

East Bay BMW responded

If you have any further questions, please don't hesitate to reach out!

April 17, 2024

Michaelangelo was able to get me in and out fast for my oil top off. Thanks! More

by R
Recommend Dealer
Yes
Employees Worked With
Michaelangelo
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Apr 19, 2024 -

East Bay BMW responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 17, 2024

We just bought a brand new X7 and everyone we dealt with was amazing and knowledgeable! Sales, financing and genius were so friendly and helpful! More

by rjenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Glasser, Jose Jimenez, Michael Sutton
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Apr 19, 2024 -

East Bay BMW responded

Rjenkins, thanks for your praise and kind comments about our team.

April 17, 2024

They offer outstanding service and virtually everyone is friendly! I have three Bmrs and have been a loyal customer since 1991. More

by George G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everardo Diaz
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Apr 19, 2024 -

East Bay BMW responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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