East Bay BMW

I had the pleasure of meeting and working with service advisor Myriam Flores, she is a true professional and efficient at what she does. My wife and I were truly impressed with Myriams level of profession advisor Myriam Flores, she is a true professional and efficient at what she does. My wife and I were truly impressed with Myriams level of professionalism and attention to detail with our X3M. We appreciated that she respects our time and treated our wishes of maintaining vehicle indoors and not washed while it rained as if it were her own. We will work with her again and recommend her specifically to our friends and family. Thanks again to Myriam and her team More

Myriam Flores has the best customer service. She is very quick in getting back when there is a question asked. Thank you Myriam. She is very quick in getting back when there is a question asked. Thank you Myriam. More

I had over 10 questions about my iX and the Genius team, George and Daryl, were extremely helpful, knowledgeable and patient as they addressed my inquiries. Excellent customer service from those two. George and Daryl, were extremely helpful, knowledgeable and patient as they addressed my inquiries. Excellent customer service from those two. More

Good customer service. Offered water and coffee as soon as I walked into the door. There was two food trucks there that day which had Mexican and Burgers. Bathrooms were cl Offered water and coffee as soon as I walked into the door. There was two food trucks there that day which had Mexican and Burgers. Bathrooms were clean and tidy. Would recommend to other people. Quite the different experience that I got here versus the other dealerships in the area. Thank you. More

This place is just fantastic. As soon as you drive in they are ready to make your dreams come true. If the Lord didn't want me in a BMW he wouldn't have made it so easy for me to As soon as you drive in they are ready to make your dreams come true. If the Lord didn't want me in a BMW he wouldn't have made it so easy for me to buy one. They truly cater to you. Still thinking about it? Ponder your BMW over the food truck outside! Greg will help you with whatever you are looking for. God bless! More

Dealership was clean, easy to find, customer service was friendly and the dealership was clean Give this man a raise!! Michael Liu has been a HUGE supporter of finding the right car for me. There was a s friendly and the dealership was clean Give this man a raise!! Michael Liu has been a HUGE supporter of finding the right car for me. There was a software fault that he found himself to where we had to transfer to a loaner. His communication with me has been the upmost help in keeping me updated about anything regarding my new purchase. He ensured I was going to be happy customer!! More

Michael has been awesome to work with- super responsive and went above and beyond with proactive communications while waiting for our car to arrive from the factory. and went above and beyond with proactive communications while waiting for our car to arrive from the factory. More

The salesperson Michael Liu was very friendly, professional and loyal. I impressed of his services. I purchased a car under his guidance (in good definition). Ferfect salesperdon !!!!!!! professional and loyal. I impressed of his services. I purchased a car under his guidance (in good definition). Ferfect salesperdon !!!!!!! More

Excellent service! Scheduling was very easy. My service adviser was friendly, professional and very helpful. Scheduling was very easy. My service adviser was friendly, professional and very helpful. More

Transparent on cost/service details. Relatively quick service turn around. Overall Good service and value. Especially thanks to the service adviser Alex Farmakis! Highly recommended. Relatively quick service turn around. Overall Good service and value. Especially thanks to the service adviser Alex Farmakis! Highly recommended. More