East Bay BMW

Kier and Angelo were amazing. The level of communication regarding the service on my car was amazing and they made time there very comfortable. The level of communication regarding the service on my car was amazing and they made time there very comfortable. More

I recently had the pleasure of visiting your service department, and I must commend Myriam, one of your representatives, for her outstanding service. From the moment I arrived, Myriam greeted me with a department, and I must commend Myriam, one of your representatives, for her outstanding service. From the moment I arrived, Myriam greeted me with a warm and welcoming demeanor that immediately put me at ease. Her knowledge about BMW vehicles and her ability to clearly explain service details is truly commendable. More

excellent customer service, effective communication and highly knowledge technicians and advisors. Very reasonable time to service. highly knowledge technicians and advisors. Very reasonable time to service. More

Top notch service and business. Great amenities as well as clean facilities. The process is very well organized for customers. Great amenities as well as clean facilities. The process is very well organized for customers. More

Pretty good experience from this dealer. Purchased a 2021 X3 and the sales manager whose name is Jivan Kemper helped me through the process. I thank him for being efficient in scheduling a t Purchased a 2021 X3 and the sales manager whose name is Jivan Kemper helped me through the process. I thank him for being efficient in scheduling a test drive and visits and not bugging me a lot (which I value). Overall I would recommend this dealer for those looking into buying cars More

Myriam Flores was very nice. She listened carefully to my request. As soon as the job was done, she called me right away. Upon arrival at the dealership, all my request were all She listened carefully to my request. As soon as the job was done, she called me right away. Upon arrival at the dealership, all my request were all done. I would like to schedule my next appointment with her again. As for the dealership, I was entertained right away as soon as I arrived. It did not take long and I was called by my advisor regarding my appointment. I am very satisfied with Myriam Flores, my advisor. And to the dealership too. More

I had the pleasure of meeting and working with service advisor Myriam Flores, she is a true professional and efficient at what she does. My wife and I were truly impressed with Myriams level of profession advisor Myriam Flores, she is a true professional and efficient at what she does. My wife and I were truly impressed with Myriams level of professionalism and attention to detail with our X3M. We appreciated that she respects our time and treated our wishes of maintaining vehicle indoors and not washed while it rained as if it were her own. We will work with her again and recommend her specifically to our friends and family. Thanks again to Myriam and her team More

Myriam Flores has the best customer service. She is very quick in getting back when there is a question asked. Thank you Myriam. She is very quick in getting back when there is a question asked. Thank you Myriam. More

I had over 10 questions about my iX and the Genius team, George and Daryl, were extremely helpful, knowledgeable and patient as they addressed my inquiries. Excellent customer service from those two. George and Daryl, were extremely helpful, knowledgeable and patient as they addressed my inquiries. Excellent customer service from those two. More

Good customer service. Offered water and coffee as soon as I walked into the door. There was two food trucks there that day which had Mexican and Burgers. Bathrooms were cl Offered water and coffee as soon as I walked into the door. There was two food trucks there that day which had Mexican and Burgers. Bathrooms were clean and tidy. Would recommend to other people. Quite the different experience that I got here versus the other dealerships in the area. Thank you. More