East Bay BMW

Jivan was very helpful and offered multiple options within our price range without any pressures. within our price range without any pressures. More

Jivan was wonderful to work with. We were moving quick and he was able to make it happen seamlessly. He’s been extremely helpful with all questions and has helped pass along lots of k We were moving quick and he was able to make it happen seamlessly. He’s been extremely helpful with all questions and has helped pass along lots of knowledge of the car! More

Attentive, professional, great customer service. Goes above and beyond to correct any problems. Efficient and very well managed in the service department. Goes above and beyond to correct any problems. Efficient and very well managed in the service department. More

Very consistent excellent service by a very polite, helpful staff. I've been bringing my car here for service for 8 years, after I purchased it at this dealership.The work on the car was finished when helpful staff. I've been bringing my car here for service for 8 years, after I purchased it at this dealership.The work on the car was finished when promised, Loaners and local transportation can be provided if needed during the service. More

They treated my car as if it was their own. Couldn’t be more pleased. Video and communication, especially from Kier was exceptional. Couldn’t be more pleased. Video and communication, especially from Kier was exceptional. More

Kier and Angelo were amazing. The level of communication regarding the service on my car was amazing and they made time there very comfortable. The level of communication regarding the service on my car was amazing and they made time there very comfortable. More

I recently had the pleasure of visiting your service department, and I must commend Myriam, one of your representatives, for her outstanding service. From the moment I arrived, Myriam greeted me with a department, and I must commend Myriam, one of your representatives, for her outstanding service. From the moment I arrived, Myriam greeted me with a warm and welcoming demeanor that immediately put me at ease. Her knowledge about BMW vehicles and her ability to clearly explain service details is truly commendable. More

excellent customer service, effective communication and highly knowledge technicians and advisors. Very reasonable time to service. highly knowledge technicians and advisors. Very reasonable time to service. More

Top notch service and business. Great amenities as well as clean facilities. The process is very well organized for customers. Great amenities as well as clean facilities. The process is very well organized for customers. More

Pretty good experience from this dealer. Purchased a 2021 X3 and the sales manager whose name is Jivan Kemper helped me through the process. I thank him for being efficient in scheduling a t Purchased a 2021 X3 and the sales manager whose name is Jivan Kemper helped me through the process. I thank him for being efficient in scheduling a test drive and visits and not bugging me a lot (which I value). Overall I would recommend this dealer for those looking into buying cars More