
East Bay BMW
Pleasanton, CA
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Jivan was wonderful to work with. We were moving quick and he was able to make it happen seamlessly. He’s been extremely helpful with all questions and has helped pass along lots of k We were moving quick and he was able to make it happen seamlessly. He’s been extremely helpful with all questions and has helped pass along lots of knowledge of the car! More
Attentive, professional, great customer service. Goes above and beyond to correct any problems. Efficient and very well managed in the service department. Goes above and beyond to correct any problems. Efficient and very well managed in the service department. More
Very consistent excellent service by a very polite, helpful staff. I've been bringing my car here for service for 8 years, after I purchased it at this dealership.The work on the car was finished when helpful staff. I've been bringing my car here for service for 8 years, after I purchased it at this dealership.The work on the car was finished when promised, Loaners and local transportation can be provided if needed during the service. More
Kier and Angelo were amazing. The level of communication regarding the service on my car was amazing and they made time there very comfortable. The level of communication regarding the service on my car was amazing and they made time there very comfortable. More
I recently had the pleasure of visiting your service department, and I must commend Myriam, one of your representatives, for her outstanding service. From the moment I arrived, Myriam greeted me with a department, and I must commend Myriam, one of your representatives, for her outstanding service. From the moment I arrived, Myriam greeted me with a warm and welcoming demeanor that immediately put me at ease. Her knowledge about BMW vehicles and her ability to clearly explain service details is truly commendable. More
Pretty good experience from this dealer. Purchased a 2021 X3 and the sales manager whose name is Jivan Kemper helped me through the process. I thank him for being efficient in scheduling a t Purchased a 2021 X3 and the sales manager whose name is Jivan Kemper helped me through the process. I thank him for being efficient in scheduling a test drive and visits and not bugging me a lot (which I value). Overall I would recommend this dealer for those looking into buying cars More