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East Bay BMW
Pleasanton, CA
778 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 778 reviews
September 14, 2020
The service team was prompt. They explained all options. I was somewhat frustrated and they were very patient and professional. Kevin Rigo was my service manager and he was very helpful. I was somewhat frustrated and they were very patient and professional. Kevin Rigo was my service manager and he was very helpful. More
by Lrodley
Employees Worked With
Kelvin Pun, Kevin Rego
September 07, 2020
Wasn’t treated with respect and had your people to talk to me crazy. The overall service was badly. And content was left in my car that was not minds to me crazy. The overall service was badly. And content was left in my car that was not minds More
by madisonga28
Employees Worked With
Joshua Presinal, Ryan Moayer
September 03, 2020
Everyone was amazing! From Matthew Allen’s direction, Kevin Rego service help, to Chris Lee! I love East.Bay BMW! This dealership is the only one I go too! Kevin Rego service help, to Chris Lee! I love East.Bay BMW! This dealership is the only one I go too! More
by Annh
Employees Worked With
Matthew Allen, Kevin Rego, Chris Lee
September 01, 2020
Professional, efficient. I have been dealing with East Bay BMW for over 4 years and am always pleased with the service experience. Amit is the best! Bay BMW for over 4 years and am always pleased with the service experience. Amit is the best! More
by Bob Z.
Employees Worked With
Amit Prasad
August 29, 2020
The Mini dealership was very helpful with getting a new car for me and acted very promptly through all the processes. Thank you especially Daniel!! car for me and acted very promptly through all the processes. Thank you especially Daniel!! More
by joanne
Employees Worked With
Gabe Cabrera, Daniel Fox
August 25, 2020
Staff was was friendly and caring. Everything was explained without rushing and the car was ready based on the estimated time given for the service. explained without rushing and the car was ready based on the estimated time given for the service. More
by Ahescher
Employees Worked With
Custodio Kier
August 17, 2020
Jesus‘ customer service was amazingIt was painless and Jesus‘ customer service was amazing It was painless and easy transition He was very accommodating and patient Definitely I felt that he was list Jesus‘ customer service was amazing It was painless and easy transition He was very accommodating and patient Definitely I felt that he was listening to my concerns and questions More
by Shamvid
Employees Worked With
Jesus E Martinez, Vlad Korzinin
August 16, 2020
This was my first experience with BMW and the Team at Hendricks was amazing! Gregory was excellent and provided amazing service as well as the Gaberial in the finance department! Hendricks was amazing! Gregory was excellent and provided amazing service as well as the Gaberial in the finance department! More
by Anthony
Employees Worked With
Gregory Angell, Gabe Cabrera
August 14, 2020
Went in to grab a part and Fred was very helpful with getting me in and out with the correct part. highly recommended!! Hopefully don’t need to go back for parts again!! Lol getting me in and out with the correct part. highly recommended!! Hopefully don’t need to go back for parts again!! Lol More
by deezy209
Employees Worked With
Fred Moreno II
August 13, 2020
Quick, efficient, have the parts I needed available. Price could be better Fred was knowledgeable. He offered to bring the parts to my car. Great experience available. Price could be better Fred was knowledgeable. He offered to bring the parts to my car. Great experience More
by 535ibreaks
Employees Worked With
Fred Moreno II
