
East Bay BMW
Pleasanton, CA
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The service team was prompt. They explained all options. I was somewhat frustrated and they were very patient and professional. Kevin Rigo was my service manager and he was very helpful. I was somewhat frustrated and they were very patient and professional. Kevin Rigo was my service manager and he was very helpful. More
Wasn’t treated with respect and had your people to talk to me crazy. The overall service was badly. And content was left in my car that was not minds to me crazy. The overall service was badly. And content was left in my car that was not minds More
Everyone was amazing! From Matthew Allen’s direction, Kevin Rego service help, to Chris Lee! I love East.Bay BMW! This dealership is the only one I go too! Kevin Rego service help, to Chris Lee! I love East.Bay BMW! This dealership is the only one I go too! More
Professional, efficient. I have been dealing with East Bay BMW for over 4 years and am always pleased with the service experience. Amit is the best! Bay BMW for over 4 years and am always pleased with the service experience. Amit is the best! More
The Mini dealership was very helpful with getting a new car for me and acted very promptly through all the processes. Thank you especially Daniel!! car for me and acted very promptly through all the processes. Thank you especially Daniel!! More
Staff was was friendly and caring. Everything was explained without rushing and the car was ready based on the estimated time given for the service. explained without rushing and the car was ready based on the estimated time given for the service. More
Jesus‘ customer service was amazingIt was painless and Jesus‘ customer service was amazing It was painless and easy transition He was very accommodating and patient Definitely I felt that he was list Jesus‘ customer service was amazing It was painless and easy transition He was very accommodating and patient Definitely I felt that he was listening to my concerns and questions More
This was my first experience with BMW and the Team at Hendricks was amazing! Gregory was excellent and provided amazing service as well as the Gaberial in the finance department! Hendricks was amazing! Gregory was excellent and provided amazing service as well as the Gaberial in the finance department! More
Went in to grab a part and Fred was very helpful with getting me in and out with the correct part. highly recommended!! Hopefully don’t need to go back for parts again!! Lol getting me in and out with the correct part. highly recommended!! Hopefully don’t need to go back for parts again!! Lol More
Quick, efficient, have the parts I needed available. Price could be better Fred was knowledgeable. He offered to bring the parts to my car. Great experience available. Price could be better Fred was knowledgeable. He offered to bring the parts to my car. Great experience More