East Bay BMW

We found the entire staff to be great to work with – friendly and professional. Our salesman, Charles Slan, showed tremendous patience with our slow decision process for our car selection. His low-key friendly and professional. Our salesman, Charles Slan, showed tremendous patience with our slow decision process for our car selection. His low-key sales approach is perfect for our style. Jose Jimenez showed excellent knowledge about the car as he walked us through using its features. We appreciated his offer to answer future questions after we had a chance to drive the car. Our finance person, Michael Sutton, showed excellent knowledge of the financial forms process. He provided easy-to-understand explanations and made the signing process go smoothly. More

So far service has been good. Handles requests promptly and politely. Takes care of your vehicle. Handles requests promptly and politely. Takes care of your vehicle. More

Hot BMW iX 2 year service done. Great service. Dealer provided the loaner, too. Would recommend. Great service. Dealer provided the loaner, too. Would recommend. More

Been coming here and receiving excellent service since 1998. East Bay BMW takes care of my auto and me 1998. East Bay BMW takes care of my auto and me More

Very impressive dealership from buying the car with Sam to our first service with Myriam. They were easy to work with and the buying is very streamlined and relatively quick for buying a car. Myriam went to our first service with Myriam. They were easy to work with and the buying is very streamlined and relatively quick for buying a car. Myriam went above and beyond for our first service getting us in and out of there quickly which is appreciated. I am very happy with my BMW and will be a frequent buyer going forward. More

Very friendly staff. Bobby our sales associate was helpful and never felt any pressure to buy. After buying the SUV we came back a couple of days later and Jose sat with Bobby our sales associate was helpful and never felt any pressure to buy. After buying the SUV we came back a couple of days later and Jose sat with us and went through the car with us explaining all the features. He was very patient and listened. We always shop at East Bay BMW because we know we will be treated kindly and won’t feel pressured to buy. More

Jose Jimenez took good care of me explaining the tech on my BMW he went over everything was courteous and patient my BMW he went over everything was courteous and patient More

Salesman Anmol was great, Sales Manager Jon as well. Bought a new 540i and I love it. East Bay BMW made me a first time BMW owner and I couldn’t be happier. Love my new car. Thanks, Mol! Bought a new 540i and I love it. East Bay BMW made me a first time BMW owner and I couldn’t be happier. Love my new car. Thanks, Mol! More

Very friendly representative and courteous treatment throughout the service. Happy about the cleaning the car. throughout the service. Happy about the cleaning the car. More

George Kaiser, the sales advisor was very kind and patient. He was not pushy and let us take our time. He explained everything very well. patient. He was not pushy and let us take our time. He explained everything very well. More