Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
East Bay BMW
Pleasanton, CA
806 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 806 reviews
September 03, 2020
Everyone was amazing! From Matthew Allen’s direction, Kevin Rego service help, to Chris Lee! I love East.Bay BMW! This dealership is the only one I go too! Kevin Rego service help, to Chris Lee! I love East.Bay BMW! This dealership is the only one I go too! More
by Annh
Employees Worked With
Matthew Allen, Kevin Rego, Chris Lee
September 01, 2020
Professional, efficient. I have been dealing with East Bay BMW for over 4 years and am always pleased with the service experience. Amit is the best! Bay BMW for over 4 years and am always pleased with the service experience. Amit is the best! More
by Bob Z.
Employees Worked With
Amit Prasad
August 29, 2020
The Mini dealership was very helpful with getting a new car for me and acted very promptly through all the processes. Thank you especially Daniel!! car for me and acted very promptly through all the processes. Thank you especially Daniel!! More
by joanne
Employees Worked With
Gabe Cabrera, Daniel Fox
August 25, 2020
Staff was was friendly and caring. Everything was explained without rushing and the car was ready based on the estimated time given for the service. explained without rushing and the car was ready based on the estimated time given for the service. More
by Ahescher
Employees Worked With
Custodio Kier
August 17, 2020
Jesus‘ customer service was amazingIt was painless and Jesus‘ customer service was amazing It was painless and easy transition He was very accommodating and patient Definitely I felt that he was list Jesus‘ customer service was amazing It was painless and easy transition He was very accommodating and patient Definitely I felt that he was listening to my concerns and questions More
by Shamvid
Employees Worked With
Jesus E Martinez, Vlad Korzinin
August 16, 2020
This was my first experience with BMW and the Team at Hendricks was amazing! Gregory was excellent and provided amazing service as well as the Gaberial in the finance department! Hendricks was amazing! Gregory was excellent and provided amazing service as well as the Gaberial in the finance department! More
by Anthony
Employees Worked With
Gregory Angell, Gabe Cabrera
August 14, 2020
Went in to grab a part and Fred was very helpful with getting me in and out with the correct part. highly recommended!! Hopefully don’t need to go back for parts again!! Lol getting me in and out with the correct part. highly recommended!! Hopefully don’t need to go back for parts again!! Lol More
by deezy209
Employees Worked With
Fred Moreno II
August 13, 2020
Quick, efficient, have the parts I needed available. Price could be better Fred was knowledgeable. He offered to bring the parts to my car. Great experience available. Price could be better Fred was knowledgeable. He offered to bring the parts to my car. Great experience More
by 535ibreaks
Employees Worked With
Fred Moreno II
August 05, 2020
X5 xDrive45e Purchase Have the highest praise for Greg and team working with me on my BMW purchase. Patient and professional. Could not be happier with the experience and Have the highest praise for Greg and team working with me on my BMW purchase. Patient and professional. Could not be happier with the experience and vehicle. More
by Peter
Employees Worked With
Gregory Angell
August 01, 2020
Total Pro's These guys are all business and great at what they do. I have to give a nod to Amit, his professionalism, courtesy and demeanor is an extension of the These guys are all business and great at what they do. I have to give a nod to Amit, his professionalism, courtesy and demeanor is an extension of the BMW brand. Excellent. More
by Steve X1
Employees Worked With
Amit Prasad
