East Bay BMW

Diana Diaz is an excellent sale agent she help me and give me the best deals. I appreciate thank you so much give me the best deals. I appreciate thank you so much More

An exceptional dealership that is exemplified by the amazing service afforded to me by Anthony D'Amore - he was pleasant, very helpful and had my service done in a jiff! amazing service afforded to me by Anthony D'Amore - he was pleasant, very helpful and had my service done in a jiff! More

We’ve had some issues with the location as a whole. However, we keep going back because Kier Custodio goes above and beyond with his level of customer service and knowledge. He always follows through However, we keep going back because Kier Custodio goes above and beyond with his level of customer service and knowledge. He always follows through, problem solves and provides incredible customer service. We also trust him to provide honest service. More

Great service provided. Alex answered any and all questions we had. Overall, extremely happy with the service! Alex answered any and all questions we had. Overall, extremely happy with the service! More

Took my car in for service. Alex was super helpful! Much appreciated, thank you again! Alex was super helpful! Much appreciated, thank you again! More

Alex provided great customer service. He was very helpful and was pleasant to work with. He was very helpful and was pleasant to work with. More

I’ve been a client of Kier Custodio for a while now, and I can honestly say he’s the best service advisor I’ve ever worked with. Every time I’ve needed help or had an issue, he’s been incredibly knowledgeab I can honestly say he’s the best service advisor I’ve ever worked with. Every time I’ve needed help or had an issue, he’s been incredibly knowledgeable and always goes above and beyond. What really stands out is the trust I have when I leave my car with him. I never worry about it because I know it’s in great hands. His care, attention to detail, and commitment to doing things right are unmatched. If you’re looking for someone you can truly trust with your BMW, Kier is the guy. Highly recommend! More

First time working with Everardo Diaz as my Service Advisor. He was courteous, professional, patient, and informative. Thorough follow up and keeping me informed of the status of my vehicle. Overall, a Advisor. He was courteous, professional, patient, and informative. Thorough follow up and keeping me informed of the status of my vehicle. Overall, a great experience, as usual. More

We worked with Alex and he was super helpful. He answered all the questions we had and was really knowledgeable and kind. Highly recommend working with him! He answered all the questions we had and was really knowledgeable and kind. Highly recommend working with him! More

Keir was fantastic out of 3 visits to your dealership he was the best I really had bad experience with the last 2 that helped us Everything was done on car as explained by him. I will bring it back working was the best I really had bad experience with the last 2 that helped us Everything was done on car as explained by him. I will bring it back working through keir. More