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East Bay BMW

Pleasanton, CA

Overview
Reviews
4.9
730 Reviews
Call Dealership (866) 985-9954
View Awards

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 730 reviews

February 19, 2025

Very professional sales team. Best vehicle purchasing experience I've ever had. Special thanks to Aaron and Kamron More

by livengood7mm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Kamron
Report | Print
Feb 21, 2025 -

East Bay BMW responded

Livengood7mm, we are very happy we could provide you with a positive experience!

February 19, 2025

Excellent & very friendly service. I would highly recommend their sales staff as well as their service Dept. More

by leonardjhsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Lopez, Wayne
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Feb 23, 2025 -

East Bay BMW responded

Hi Leonardjhsu, thank you so much for your positive comments about East Bay BMW!

February 18, 2025

My service advisor did a fantastic job. Let me know when the car would be ready and was almost exact on my wait time. Everything was smooth and easy, car was washed and ready for m. More

by johnrob5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ezequiel Henriquez
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Feb 21, 2025 -

East Bay BMW responded

Johnrob5, thank you so much for your high rating!

February 18, 2025

Thank you MichaelAngelo for the help and assistance! Will keep in touch with you for additional future needs! Thanks again! More

by HieuNguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MichaelAngelo
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Feb 21, 2025 -

East Bay BMW responded

Thank you, and have a fantastic day!

February 18, 2025

Bruce Wong did a great job keeping me updated on my vehicle progress. Thank you. More

by Mayaisaiahmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Wong
Report | Print
Feb 21, 2025 -

East Bay BMW responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at East Bay BMW!

February 17, 2025

Service was great. Wait was minimal and the lounge is nice. I do all my service here. More

by mxmora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall the name
Report | Print
Feb 21, 2025 -

East Bay BMW responded

Feel free to reach out to us if you need anything. Have a wonderful day.

February 14, 2025

Great service, as always. Thanks Kier and Wayne. This is why I buy BMW and come to East Bay BMW. More

by christiaanjpbrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custudo, Wayne
Report | Print
Feb 20, 2025 -

East Bay BMW responded

Hello Christiaanjpbrand, thank you; we appreciate your feedback!

February 13, 2025

Wayne Dabio made what is normally a not-so-fun task to a very pleasant one. Great customer service! Joseph was very knowledgeable and reassuring. He communicated all updates which helped me to plan my sched More

by GInc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Dabio, Joseph Brightenstine
Report | Print
Feb 18, 2025 -

East Bay BMW responded

Ginc, thank you for sharing your positive experience!

February 13, 2025

East Bay always takes good care of us. Easy to get appointments and prompt and efficient service More

by Jim
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Kumar, Diana Diaz
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Feb 18, 2025 -

East Bay BMW responded

Jim, thank you for your kind words and this wonderful review!

February 13, 2025

The people are very friendly, the work they do is good quality and the facility is nice and clean. More

by s_x_lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Nocon
Report | Print
Feb 18, 2025 -

East Bay BMW responded

S_x_lu, we're so glad that we were able to go above and beyond your expectations!

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