
East Bay BMW
Pleasanton, CA
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Daryll and Steve from East Bay BMW. ..of Pleasanton California...went over how to use certain things in my new I4 M50...they both of them were very knowledgeable...thank you guys so much ..of Pleasanton California...went over how to use certain things in my new I4 M50...they both of them were very knowledgeable...thank you guys so much...Ms.Mack More
From the moment you walk onto the sales floor you are greeted with a smile and a welcome. After looking extensively for the right car I finally found it at BMW of Pleasanton and was lucky enough to be ma greeted with a smile and a welcome. After looking extensively for the right car I finally found it at BMW of Pleasanton and was lucky enough to be matched with Jason Cohn. He made the car buying process painless and easy. His team—including the financing department—worked quickly to help us close the deal. We couldn’t be happier with our purchase! More
We drove 1. 5 hours from San Francisco to East Bay BMW specifically because of Lito (the client advisor)—and it was absolutely worth it. He was incredibly profess 5 hours from San Francisco to East Bay BMW specifically because of Lito (the client advisor)—and it was absolutely worth it. He was incredibly professional, patient, and helpful throughout the entire process. Lito went above and beyond to make sure I got the car I wanted at the best deal possible. His dedication and attention to detail made the experience smooth and stress-free. On top of that, the entire crew at East Bay BMW was friendly, welcoming, and always ready to help. I highly recommend asking for Lito if you're in the market for a BMW—he truly cares about his customers! More
I recently brought my car into East Bay BMW for a recall service, and I had a great experience from start to finish. Kier Custodio was my service advisor and made the process smooth and efficient—he was pro service, and I had a great experience from start to finish. Kier Custodio was my service advisor and made the process smooth and efficient—he was professional, informative, and kept me updated throughout the service. Mike Angelo, the loaner specialist, was equally helpful and made the loaner process quick and easy. Both provided excellent customer service and reflected the high standards I’ve come to expect from East Bay BMW. Highly recommend this team! More
I only take my car to this location for a number of reasons. They have the best service advisors. This time around Lou helped me out. He informed me of discounts available for my vehicle which was supe reasons. They have the best service advisors. This time around Lou helped me out. He informed me of discounts available for my vehicle which was super helpful. He's very professional, knowledgeable, and competent. My car had a number of issues and Lou helped me address each one and we figured out the best action plan. I was able to afford all of the work needed and was provided a brand new loaner vehicle while my car was being serviced. My car was in the shop longer than expected, but wasn't an issue for me. I was completely blown away and so grateful when it was finally time to pick up my car. Lou had completed my smog inspection for me, free of charge. If you're looking for great service and a friendly environment this is the place to go. More