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East Bay BMW
Pleasanton, CA
940 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 940 reviews
November 07, 2011
Our experience at East Bay was quite good, and yes we would recommend to friends who are looking at new vehicles, strongly consider visiting East Bay BMW. would recommend to friends who are looking at new vehicles, strongly consider visiting East Bay BMW. More
by GEODDEM
Employees Worked With
Blair Robinson, Blair Robinson
October 26, 2011
Shawn was great to work with. When we first arrived at the dealership, Shawn approached us with a smile and let us know that he was there to help us if we needed him. I didn't feel pushed or harassed as the dealership, Shawn approached us with a smile and let us know that he was there to help us if we needed him. I didn't feel pushed or harassed as I've felt at other dealerships. He was knowledgeable about the vehicles and in the end, he found the best deal for me. The entire dealership was very accommodating and patient especially since we had our 3 yr old with us and he was a handful. I would/will definitely recommend East Bay BMW to my family and friends... Thank You, Elsa Buchanok More
by elsab
Employees Worked With
Shawn Randolph
August 12, 2011
Wonderful to work with! You should seek out John Daniel to work with. He is knowledgeable and understands the needs of the customer. It was a great experience. to work with. He is knowledgeable and understands the needs of the customer. It was a great experience. More
by papingo
Employees Worked With
John Daniel, John Daniel
July 02, 2011
This was our first time at a BMW dealership. I had checked advertised prices on-line and it looked like East Bay BMW had the most competitive certified pre-owned pricing. I first stopped by to just l checked advertised prices on-line and it looked like East Bay BMW had the most competitive certified pre-owned pricing. I first stopped by to just look as I wasn't sure what kind of car I wanted to buy. The salesperson, John Daniel, was very helpful and answered all my questions. I (along with my daughters) took a short test-ride. About 2 weeks later, I returned with my husband and we asked for John again. After a pretty short time, we decided to buy the 2011 that had been a "loaner" car. I'm very happy with my purchase. So far, so good. More
by jmullig
Employees Worked With
John Daniel, John Daniel
May 27, 2011
I bought a 2011 BMW X5. This has been my best car buying experience. Blair was friendly, efficient, knowledgable. Throughout the process there weren't any surprises or sudden "changes" - everything Blair pr experience. Blair was friendly, efficient, knowledgable. Throughout the process there weren't any surprises or sudden "changes" - everything Blair promised, he promptly delivered. I also got a great price (after talking to about 5 other dealerships). More
by spetry
Employees Worked With
Blair Robinson, Blair Robinson
February 07, 2011
Excellent customer service. This sales associate was everything to us and then some.Everything he told us was forthcoming.We got the car we actually wanted.The payment we expected as well..We highly rec everything to us and then some.Everything he told us was forthcoming.We got the car we actually wanted.The payment we expected as well..We highly recommend East Bay B.M.W.There's nothing like dealing with a reputable car dealership. More
by Sharen loey
Employees Worked With
Said, Said Abdelaziz
February 06, 2011
Phil was Very friendly,he treated us with respect, Phil did not rush or push us.The dealership had great prices, the negotiation was easy. We ended up purchasing two used cars, a 2004 BMW 330i and a 2007 H did not rush or push us.The dealership had great prices, the negotiation was easy. We ended up purchasing two used cars, a 2004 BMW 330i and a 2007 Honda Accord LX. We never felt pressured into buying warranties. More
by snowey
Employees Worked With
Phil Wiltz
January 09, 2011
Phil Wiltz did an awesome job. He never once tried to "sell" us something. He was just focused on trying to identify what we wanted and then find it. Not only did he find us the car we were looking fo "sell" us something. He was just focused on trying to identify what we wanted and then find it. Not only did he find us the car we were looking for, he drove to another dealer (90+ miles one way) to pick it up and was able to deliver the car to us in the same day. Alyce Phillips in the Finance area moved us through the details and didn't pressure us on the "extras" but did a great job informing us of the options available. Overall, this was a very pleasant experience working with professionals that were clearly there to service their customers. Well done. More
by kzz4qz
Employees Worked With
Phil Wiltz
December 15, 2010
I have bought the new 5-series, and got the good deal. I'm very satisfied with my purchase and with the service that the dealership provided. Employees were very friendly, I have tested a few cars. Even t I'm very satisfied with my purchase and with the service that the dealership provided. Employees were very friendly, I have tested a few cars. Even the dealer did have the car that I needed they got it from other dealership. More
by askerr
Employees Worked With
Anatoly Nesheret, Lohn Wolf
