I had such a great experience, the first time, a little over a year ago with Mike Collins & East Coast Honda that I just purchased again! Initially I decided to lease, being this was my 1st time driving a Honda. I enjoyed my 2016 CR-V so much, I knew immediately I would be purchasing once my lease was up. When the 2017's came out, I just had to have one. I sent a message to my salesman Mike Collins to keep an eye out for me. A couple months later he contacts me, he remembered my likes & dislikes, we set up a meeting 2 days later (now THAT'S customer service)!! Honestly, my 2nd experience was even better than the 1st time. He had "the one" he just knew would be for me & surprisingly, not even an hour later (b/c we all know how long buying a car can take) I was driving home in my brand new 2017 CR-V!! Thank you so much MIke & East Coast for all you do for your customers!