East Coast Honda

CAR NEGOTIATING--UGGGGG; EAST COAST HONDA--AHHHH We were not looking to turn in our leased Pilot, yet. We were in the dealership for it's regular maintenance and strolled the showroom while waiting. We were not looking to turn in our leased Pilot, yet. We were in the dealership for it's regular maintenance and strolled the showroom while waiting. Began chatting with AJ McKenrick. Next thing we know, we drove out with a 2015 (leased) CR-V. AJ was courteous, professional and knows his products. He made us feel comfortable and satisfied with our negotiations. He's a young guy who has served our country. He made this truly a very pleasant experience in car negotiating for us ever. I want to stress that my husband is a tough sell. If he feels at any point he is being "taken for a ride" he's gone. Needless to say hats off to East Coast for having AJ as part of their sales force. More

BEST SALES ASSOCIATE ON THE GRAND STRAND My car was giving out and the dreaded task of purchasing a new one was at hand. I had visited several dealerships and was becoming frustrated at the My car was giving out and the dreaded task of purchasing a new one was at hand. I had visited several dealerships and was becoming frustrated at the customer service I was receiving. My friend had recently purchased a vehicle from your dealership and told me about her SUPERIOR customer service from your Sales Associate Danny Woodard. I took her advise although I didn't know much about Hondas. Danny was not only a breath of fresh air from what I had experienced at other dealers but was very knowledgeable on the details of the cars I looked at. He greeted me with a smile, listened to what I wanted in a car and took a genuine interest to make sure I was leaving a forever customer. His knowledge and professionalism sealed the deal. Thanks East Coast Honda and Danny for making my car shopping a pleasant experience. More

My wife and i loved our sales person, Melissa DeMarco Having been in sales all my life one realizes all it comes down to is treat people the way you would want to be treated. We purchased a new 2014 accor Having been in sales all my life one realizes all it comes down to is treat people the way you would want to be treated. We purchased a new 2014 accord coupe exl with several options one was a full front bumper and hood mask, It seems that unless the mask is on snug it can leave marks on the paint that it is supposedly protecting. This was a known result according to one of the i believe tech managers with whom Melissa and i spoke to. Having also spoken to the sales manager who offered no assistance of help in trying to eliminate the scratch marks on the hood of the car. I paid out of pocket to have a detailer remove the marks and American Honda assured me that they would pick up the bill. I brought the car in for it's first service which included a tire rotation and balance upon pulling out onto the roadway i noticed the tire pressure monitoring system light was on this told me that it was never checked. Having said this my wife and i love Honda's we were contemplating of trading in the accord for the new fit ( knowing the dealer would not in the public's eye be fair ) i haveing always sold my car in the past privately, so i anticipated to be insulted. The manager in charge of appraisal's was quite close to my wife and i and as he was walking past us i tried to get his attention but he kept on going. So much for friendliness. Having said all of this there remains the biggest and only reason i would purchase my next Honda from east coast and that is MELISSA DEMARCO , why because of her sincerity and what my wife and i perceived as honesty as well as her genuine gregarious nature. I have facilitated work shop's on the fundamental's of selling and i realize not everyone has Melissa's characteristic's . My evaluation's are based on our interaction with Melissa. More

Fantastic Sales Experience During our search for a new Honda CRV we came across Ms. Melissa DeMarco at East Coast Honda and I simply can't say enough about this sales associate. During our search for a new Honda CRV we came across Ms. Melissa DeMarco at East Coast Honda and I simply can't say enough about this sales associate. She went above and beyond to help my dad, who is 73 years old, learn how to operate the amazing technology this vehicle has to offer and made us feel welcome and comfortable thru the entire purchase. Melissa did an amazing job assisting my dad in making the right decision for him based on his vehicle needs. If you're looking for any kind of vehicle, new or used, I would recommend stopping in to see her as she works very hard for her customers and sincerely cares about their purchase. Thank you Melissa! More

Stay Away !!! They Dont Care Went to purchase a SUV the Sales person Melissa Demarco, is the worse person, she will promise you the world until you start dealing with her than, sh Went to purchase a SUV the Sales person Melissa Demarco, is the worse person, she will promise you the world until you start dealing with her than, she will not call you back, will not answer her phone, due too because she is busy. Watch out the Finance dept, will run your credit, and send it to many banks and you will take hits on them. Don't Trust these people. They don't care .. Stay away !!!! More

Great Experience!! East Coast Honda went out of their way to make the car-buying process quick, smooth, and easy. There was no game-playing and we purchased our 2012 Ci East Coast Honda went out of their way to make the car-buying process quick, smooth, and easy. There was no game-playing and we purchased our 2012 Civic at a very fair price. I absolutely LOVE my car! Our salesperson, Mike Roa was very helpful and friendly. Jacob Elliott was professional and efficient in getting us through the paperwork process. We have no doubt that East Coast takes good care of their customers! More

Simply the best. I have bought multiple cars from East Coast Honda. They obviously have the best cars in America. More importantly they give the best service. Thank yo I have bought multiple cars from East Coast Honda. They obviously have the best cars in America. More importantly they give the best service. Thank you East Coast! More

Professional Everyone I dealt with were very professional. Jeremy took the information I gave him and delivered the perfect car for me and my family. I am extremel Everyone I dealt with were very professional. Jeremy took the information I gave him and delivered the perfect car for me and my family. I am extremely satisfied with the entire experience and I will buy from East Coast Honda again. More

Best place to buy a car!!!!! I have bought several cars through East Coast Honda. I have always received great customer service. Jeremy Hull has been by far the most pleasant and I have bought several cars through East Coast Honda. I have always received great customer service. Jeremy Hull has been by far the most pleasant and professional salesman I have had the pleasure of working with. Scott Proctor has always been pleasant and professional to work with and goes above and beyond customer service expectations. I just purchased another vehicle; Honda Accord Sport. I absolutely love it! This time around wasn't as cut and dry as it has been in the past. I had some obstacles to overcome, it would not have been possible without the dedication and understanding of Scott and Jeremy. I told them my concerns and they were very understanding to them. They kept my concerns and interest first! Jeremy and Scott were always friendly and pleasant to be around. They were never pushy and very patient with me through my indecisiveness. More

Excellent Dealership I have been purchasing Honda's for over 25 years and this has to be one of the best experiences I have encountered. My salesperson, Jeremy Hull was v I have been purchasing Honda's for over 25 years and this has to be one of the best experiences I have encountered. My salesperson, Jeremy Hull was very interested in my needs and was not forceful to make a sale. As a matter of fact, it took about 3 - 4 visits for me to make a decision on the car I wanted. I was contacted by the Dealership after my initial visit and have received several inquiries since my purchase to make sure everything was up to my expectations. This was a great experience for me and I look forward to many years of outstanding performance by my car and the service department at East Coast Honda. More