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East Coast Volkswagen

Myrtle Beach, SC

Overview
Employees
Reviews
Vehicles
4.5
114 Reviews
East Coast Volkswagen opened in March 2002 and is located on the 17 Bypass just south of highway 544 in Myrtle Beach. We take pride in offering our customers a knowledgeable, courteous and professional service and sales experience at our Volkswagen dealership. We're often told that the East Coast Experience is refreshingly different from the rest, and this is probably best reflected in the number of people who choose to come back to us time and again. We are proud that our South Carolina dealer is ranked in the top 5% of all Volkswagen dealerships in customer retention. Our mission is to always do the right thing for our customers; which makes for a win-win relationship between customer and dealer.
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8756C Hwy 17 Bypass South

Myrtle Beach, SC

29588

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Showing 114 reviews

August 26, 2026

Mohammed was great offering to let me drive three different cars and having the cooled before I got in. The dealership was willing to put together any kind of deal I wanted. More

by Wisdel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed El Sebah
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Aug 27, 2026 -

East Coast Volkswagen responded

Thank you so much for the 5-star review! We are thrilled to hear about your fantastic experience working with Mohammed. It's great to hear our team was able to tailor a deal to fit your needs seamlessly. We'll be sure to pass along your awesome feedback to Mohammed. Thank you for choosing East Coast Volkswagen, and welcome to the #EastCoastFamily! Enjoy your new ride! #LetsRide #HigherStandards

August 19, 2026

Very professional courteous punctual waiting are is nice personnel keep you updated on progress of repair being made really enjoy thisdealership More

by Joeselogy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2026 -

East Coast Volkswagen responded

Thank you so much for the 5-star review! We're thrilled to hear that you had such a great experience with our service department. Keeping our facilities clean and comfortable while providing timely, professional updates on your vehicle's progress is always our goal. We truly appreciate your kind words and support. Thank you for choosing East Coast Volkswagen, and we look forward to seeing you again for your next service visit! #EastCoastFamily #LetsRide #HigherStandards

August 19, 2026

He is very courteous he's really helpful nice person to deal with he has patient i would recommend him to any one who's looking a car More

by courtneyrowe43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David collins
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Aug 21, 2026 -

East Coast Volkswagen responded

Thank you so much for the 5-star review, Courtney! We're thrilled to hear about your great experience with David. Patience, kindness, and helpful guidance are so important when shopping for a car, and we're glad he was able to make the process so enjoyable for you. We'll be sure to pass along your kind words to David! Thank you for choosing East Coast Volkswagen and for recommending us to others—we truly appreciate your support! #EastCoastFamily #LetsRide #HigherStandards

August 14, 2026

I bought my last 2 cars here. Great sales people and great service department. They aim to please. Very clean and organized facility. No ridiculous wait times like other dealershi More

by Deborahlbayless
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Dick
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2026 -

East Coast Volkswagen responded

Thank you so much for the 5-star review, Deborah! Loyalty means everything to us, and we are so honored that you've chosen East Coast Volkswagen for your last two vehicles. We're thrilled to hear that you enjoy working with our sales and service teams, and that our quick turnaround times and clean facility keep your visits smooth and hassle-free. Thank you for being such a valued part of our dealership family, and we look forward to serving you for many miles to come! #EastCoastFamily #LetsRide #HigherStandards

August 05, 2026

Edward made things clear and communicated well throughout the process. Would work with him again. More

by samperry28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Lake
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Aug 06, 2026 -

East Coast Volkswagen responded

Thank you so much for the 5-star review, Sam! We're thrilled to hear that Edward provided clear communication and made the process seamless for you. We truly appreciate your support of East Coast Volkswagen and look forward to working with you again in the future! #EastCoastFamily #LetsRide #HigherStandards

July 22, 2026

A very professional and knowledgeable service department. My ca was serviced in a very timely manner. Updates were given on the progression throughout the visit. The staff was friendly, courteous, and knowle More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2026 -

East Coast Volkswagen responded

Thank you so much for your wonderful review, Lynn! We're thrilled to hear that our service department took such great care of you and kept you well-informed throughout your visit. It’s fantastic to know you had such a seamless experience with our friendly team and found great value in the warranty coverage. Your recommendation means the world to us, and we look forward to taking care of your vehicle again in the future! #EastCoastFamily #LetsRide #HigherStandards

June 23, 2026

Mike Kercheval was an excellent sales person and is also an Army Vet. Well done Mike! More

by doug.aigner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Kercheval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2026 -

East Coast Volkswagen responded

Doug, thank you for taking the time to review East Coast Volkswagen! We'll be sure your high praise reaches Mike. It really means a lot to hear that you're happy. #EastCoastFamily #LetsRide

June 20, 2026

Service advisor David was very unknowledgeable. They gave me the run around trying to fix my car which I had an extended warranty for. I walked out having to pay 2200 dollars with my car not being More

by tenders.crusty6h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2026 -

East Coast Volkswagen responded

Hello, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and completely understand your frustration regarding the unexpected costs and the stress of navigating extended warranty coverage. We never want a guest to leave our dealership feeling dismissed or left without clear answers. While we always explain the possibility that certain diagnostic steps or repairs may not be covered by third-party extended warranties, we know that facing a large, unexpected bill is incredibly difficult. To help ease the financial burden of this situation, our service manager worked to minimize your out-of-pocket expenses by capping your rental car fees at the absolute lowest amount possible. We take your concerns very seriously and want to make sure you feel heard. If you would like to discuss this matter further please feel free to reach out to our management team directly at ECVWWeCare@eastcoastcars.com. — East Coast Volkswagen Service Department

June 10, 2026

Very professional. Latest and greatest technology. Friendly service and on time as promised! Very happy with the dealership! Ian was my service guy and I met Lou the Sa More

by rickcall2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian
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Jun 11, 2026 -

East Coast Volkswagen responded

Thank you for the fantastic review, Rick! We're pleased to hear Ian and Lou provided attentive service. We hope you'll come to see us again in the future at East Coast Volkswagen. #EastCoastFamily #LetsRide

August 28, 2023

Thank you Jackie for all your help, 2 cars in 3 months! A great dealership More

by Pfeeney2096
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Sheppard
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