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259 Reviews of East Dallas Volkswagen - Service Center
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October 19, 2015
Aaron Allison is the BEST! I bought my vehicle from Rusty Wallis almost 2 years ago and the main reason I return and drive almost 2 hours just to get my vehicle serviced here is I bought my vehicle from Rusty Wallis almost 2 years ago and the main reason I return and drive almost 2 hours just to get my vehicle serviced here is due to the AMAZING customer service I receive from Aaron Allison. She somehow always remembers your name, is up front on what your service charges will be and how long it will take, works hard for you if any warranty repairs are needed and makes you feel at ease when having your vehicle serviced. I also love how she makes you not feel like just an average person and more like someone special. More
by bearkat728
Employees Worked With
Aaron Allison
October 01, 2015
epc check light This the worst place to have your car looked at. People here act like robots. This the place i would not dare tell anyone to come. The worst at custom This the worst place to have your car looked at. People here act like robots. This the place i would not dare tell anyone to come. The worst at customer service. More
by Makeme456
Employees Worked With
Aaron
September 03, 2015
Great Customer Service I took my 2015 GTI to receive its first alignment at Rusty Wallis Volkswagen and as usual received great customer service. This time in particular, Ar I took my 2015 GTI to receive its first alignment at Rusty Wallis Volkswagen and as usual received great customer service. This time in particular, Arron Allison, deserves my recognition for her help. She keep me updated on the status of my car while I waited in the lobby for the alignment to complete and even took me into the shop to check on my car and meet one on one with the mechanic to discuss areas of concerns. Buying my new GTI at Rusty Wallis Volkswagen was a great experience, and now servicing my car continues to be the same. Again, my appreciation goes out Arron Allison, and her service team for a great job. Thanks More
by igatica88
Employees Worked With
Aaron Allison
December 13, 2014
Always Excellent I am always impressed by the entire service department. Being a 3 VW Family it is so important to have someone to perform your services that you know I am always impressed by the entire service department. Being a 3 VW Family it is so important to have someone to perform your services that you know and trust. I can't recommend Rusty Wallis VW any stronger! Their expert knowledge and customer care are second to none! Thank you to the whole team for the many years of great service! Keep it up!! More
by BlueGooseMatt
Employees Worked With
Evan Steele, Matt Meurer, Aaron Allison, Jim Dingle
September 15, 2014
Serice Thoroughness Excellent customer care. The thoroughness and attention to detail shown to a difficult situation to diagnose and resolve was very impressive. Great Excellent customer care. The thoroughness and attention to detail shown to a difficult situation to diagnose and resolve was very impressive. Great experience & great interpersonal communication skills. - Jim More
by pfsoldham
Employees Worked With
Evan Steele
September 10, 2014
Excellent customer care This was my second time at Rusty Wallis. Isaac Del Bosque took time to explain info. Will be sure to return.Overall satisfied with service This was my second time at Rusty Wallis. Isaac Del Bosque took time to explain info. Will be sure to return.Overall satisfied with service More
by Tekum Junior
August 03, 2014
Great service department The service department at Rusty Wallis will take care of your needs. They are up front with the needs and cost of taking car of your vehicle. The peop The service department at Rusty Wallis will take care of your needs. They are up front with the needs and cost of taking car of your vehicle. The people on the department are great, Aaron is always a pleasure to deal with. She is an outstanding service consultant. I would recommend this dealership to all. More
by Ifightfire
Employees Worked With
Aaron Allison
August 01, 2014
Customer Service Everyone is always very courteous and very helpful. Waiting room is very comfortable and clean. I have been coming here since 2000 .. Customer service Everyone is always very courteous and very helpful. Waiting room is very comfortable and clean. I have been coming here since 2000 .. Customer service is very good ... have never had a problem with my service More
by BKaur
Employees Worked With
Ted Jacobs
July 30, 2014
Super staff and service http://goturbo.us/aboutme/txrwv/images/banner/banner-700.png Hello Linda, Thank yo http://goturbo.us/aboutme/txrwv/images/banner/banner-700.png Hello Linda, Thank you so much for your recent business here at Rusty Wallis Volkswagen. I can’t thank you enough for the very kind words you had to say about us on your last VW survey. Unfortunately the only people that get to see that great comment is representatives from VW and us. There is nothing better than word of mouth and I would to love show other people out there what you had to say. I have gone ahead and copied your comment here: I have been a customer of Rusty Wallis VW since 2000. I have always received exceptional service. I am greeted by friendly staff and kept informed of the progress of the service on my vehicle. If I do not have discount coupons with me, they are applied anyway, without question. I would not change VW dealers for purchase of a new auto or service. Aaron, Evan and all the staff know the business and make you feel welcome and special. THANK YOU! More
by ljgamble
July 29, 2014
Scheduled Maintenance I really appreciate Aaron Allison taking care of my service call. She was friendly, knowledgable, and definitely helpful. I appreciate how Aaron made I really appreciate Aaron Allison taking care of my service call. She was friendly, knowledgable, and definitely helpful. I appreciate how Aaron made me feel comfortable with the 80,000 mile service and explained everything in detail. I have dealt with two different service consultants previously at Rusty Wallis and they were also very nice. I just felt more connected dealing with her about my car. I plan to take my car back to Aaron for every visit. I just hit 100,000 on the car and I do plan to go for another 100,000 at least. The day shuttle driver, Jim, is very polite and always dependable. I have found the cashiers to be very friendly and helpful with all of my questions also. The dealer is always clean and the waiting room is very comfortable. More
by jettaforce
Employees Worked With
Other Employees :
Evan Steele, Aaron Allison, Jim Coyle, Carmela Fisher
