East Hartford Chevrolet
East Hartford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Had a great experience. Very honest. My salesman Joe was wonderful to work with. Hope to buy my next car or truck from him. Very honest. My salesman Joe was wonderful to work with. Hope to buy my next car or truck from him. More
Great service and all employees are personable. Quick service and also offered me transport to and from work! Quick service and also offered me transport to and from work! More
Warning to Senior Citizens, Out-of-Staters, and Everyone Else: I am extremely disappointed with my car buying experience. I’m concerned that this might stem from either poor customer service or deception Else: I am extremely disappointed with my car buying experience. I’m concerned that this might stem from either poor customer service or deception/a lack of integrity. I specifically requested not to have the appearance package included, and I trusted the salesperson when she assured me it was not part of my sale. However, it turned out it was included. Additionally, I was never informed about the VIN etching service. I did not receive any paperwork regarding this until I questioned it and was later emailed the details. Moreover, the information on the documents was filled out incorrectly. I also discovered that what I received was not a traditional VIN etching service, but rather just a serial number from a security label. On top of this, I was overcharged on registration fees and have yet to receive a corrected bill that aligns with what I actually paid. A refund has not been issued either. It’s disheartening because I had intended to return to purchase a truck and utilize their service department. Now, I have no desire to go back. Final Warning: NEVER SIGN ANYTHING WITH AUTOPEN! They retain your signature and can use it anywhere they choose. Never let them rush you to hand them a check until you verify every line item. Sadly, found out they are not to be trusted. More
Her attention to detail and ability to explain to me what was needed, and what was a higher priority than others was very helpful was needed, and what was a higher priority than others was very helpful More
Always extremely happy with the service we receive from East Hartford Chevrolet. Jessica and the service department are outstanding. East Hartford Chevrolet. Jessica and the service department are outstanding. More
I don’t trust them because unauthorized charges which is I didn’t authorized they don’t know how to talk with peoples I didn’t authorized they don’t know how to talk with peoples More
Parts and Service departments were as bad as I have ever dealt with. Rude, unhelpful, inconvenient methods, unapologetic. dealt with. Rude, unhelpful, inconvenient methods, unapologetic. More
The staff was very friendly and helpful from the moment i walked in the building walked in the building More
BUYERS BEWARE if purchasing a used vehicle. Ask how many keys come with it!! Initial trade in amount was highly insulting. The kicker is, just as I was about to leave I asked for second key. Th Ask how many keys come with it!! Initial trade in amount was highly insulting. The kicker is, just as I was about to leave I asked for second key. They didn't have it and said I have to purchase one at dealer cost which is $500! Nobody should leave with a new car and feel so disappointed. More


