East Hartford Chevrolet - Service Center

The service was noticeably lacking in professionalism, failing to meet even the most basic standards expected in a customer-focused environment. The staff appeared frustrated, disengaged, and untrained, w failing to meet even the most basic standards expected in a customer-focused environment. The staff appeared frustrated, disengaged, and untrained, which contributed to a frustrating experience. Overall, the entire experience was disappointing and did not live up to the expectations I had of Chevrolet. More

When I go for an oil change, they treat me like a king. They offer me coffee talk about the weather and they fixed my truck the way that I want them to. They really pay attention to detail and the people t They offer me coffee talk about the weather and they fixed my truck the way that I want them to. They really pay attention to detail and the people there are really nice. I will forever bring my vehicle there to be serviced More

Good job solution for my problem is my car. No tube que esperar mucho tiempo. No tube que esperar mucho tiempo. More

Give Jessica Montez a raise, Ive worked with her many times and her knowledge and attitude are impeccable. Minus one star on the dealer side since they didnt vacuum or hose off the truck like they usual times and her knowledge and attitude are impeccable. Minus one star on the dealer side since they didnt vacuum or hose off the truck like they usually do. More

Frank has always been quick with our work and gets all of our cars done on time! our cars done on time! More

Very upset. Issue not fixed. I'll call chuck tomorrow for service. Not happy with dealership. Issue not fixed. I'll call chuck tomorrow for service. Not happy with dealership. More

Frank did a really good job of explaining everything need for my car to get serviced and gave me lots of important information that reassuranced me of the issues I was having thank you. for my car to get serviced and gave me lots of important information that reassuranced me of the issues I was having thank you. More

Fast service, responds to each question. Offered a place to do my work while waiting Offered a place to do my work while waiting More

Took a minute to troubleshoot the problem but they got it done happy with the service done happy with the service More

Been coming to the this Chevrolet dealership for the past 30 years from this new management owner team to before when it was Gengras and before that when it was Newman and have always been attended to prompt 30 years from this new management owner team to before when it was Gengras and before that when it was Newman and have always been attended to promptly and courteously with all issues always resolved More