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East Hartford Chevrolet - Service Center

East Hartford, CT

4.4
191 Reviews

191 Reviews of East Hartford Chevrolet - Service Center

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May 10, 2024

Love the customer service Jessica is amazing When I put up tall white guy and a short black guy Received me and my father with open arm They instructed what door to pull in with the car I call may be More

by bermudez0081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Subpar service. The service team at East Hartford Chevy usually have no idea what they are talking about and they put little effort into making your experience a goo More

by WALKER.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Mancini
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Everything was exceptional. Bill let me know what was needed on my truck. He gave me an estimated time for completion and it was ready in that window. Also a very personable guy More

by REGIONALSTAIRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Jess Montez was very helpful and I trust leaving my car with her. I am glad she stayed on with the new ownership. She also made sure it was done earlier than expected. Thank you! More

by celund29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Dealership took 15 days to fix the car. I was told twice it would be done and when i would go the car wasnt ready. Overall, unhappy with tje customer service. More

by MURIZU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Montez
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

I called the service department about a problem with the key fobs. I was told to bring it on in. When I got to the dealership, I was told I would have to leave it and did I have a ride home. This is unaccep More

by bshivell
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Montez
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Great place! Very trustworthy and fast! Love them!! Chuck is the best and will never go anywhere else! More

by calkins.emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

all issues found should be written on receipt. too expensive. i question honesty and accuracy More

by TRIROM4EVER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Brocuglio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Very courteous and easy to work with - very understanding of how well taken care of my truck is More

by 96psd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

All of the employees were extremely kind and helpful, and my service was completed quickly. More

by Isabella Conti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

East Hartford Chevrolet responded

Thank you so much for your kind review! We're thrilled to hear that you had a positive experience with our team and that your service was completed quickly. Providing excellent service in a timely manner is always our goal, and we're delighted to have met your expectations. If you ever need anything in the future, don't hesitate to reach out. We appreciate your support!

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