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East Hartford Chevrolet - Service Center

East Hartford, CT

4.4
191 Reviews

191 Reviews of East Hartford Chevrolet - Service Center

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January 17, 2025

Very good experience with both the dealership and the service writer. Everything was done on time and it was a very professional and comfortable experience. More

by meremita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Great customer service and support. Kept me informed through the whole process and time that I was there. More

by JPJONES36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

they do not answer good to the customer I brought my vehicle in for an oil change and tire rotation but they never did the rotation More

by josepleitez-daras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Brocuglio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mancini
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

I have always been pleased with the quality of service that I received when I go to East Hartford Chevrolet More

by cedricpw52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

I had the good fortune to have Jessica Montez as a service consultant. She explained to me in a way I can understand the things that needed to be fixed on my vehicle. She also explained the urgency More

by DAVID_LATHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

I stop in because of a tire loosing air, Unfortunetly I don’t remember the name of the man that help me, I soon as he was free he call me over, after I talk to him about my situation he ask me to bring my More

by PLG0529
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

The service was great! Fast and no worries. Chuck was very personable, knowledgeable and made you feel welcome. Great job guys More

by CLARENCE.JONE83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

I was told my car will be wash after the oil change and tire rotation but they brought my car out without cleaning nor washing with a stupid excuse that the department that washes cars were gone after 5pm. More

by ubandrew2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Mancini
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

I find the staff in service to be excellent, above and beyond other dealerships I have worked with. This is my fourth vehicle purchased at this location and I have had the best experiences there. Jesica a More

by WMCLARK74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

I was disappointed that they had my truck for a week and I did not get regular updates about progress. The ultimate disappointment was that after spending over $2000 to fix my check engine light it was stil More

by JOHNANN89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Montez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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