East Hills Chrysler Jeep Dodge Ram SRT

No games....No BS I started a chat with Vanessa Vasquez regarding a 2015 Ram 1500. She was very helpful and I scheduled to test drive the car the next morning on Sat I started a chat with Vanessa Vasquez regarding a 2015 Ram 1500. She was very helpful and I scheduled to test drive the car the next morning on Saturday. The drive was two hours so I was very concerned that there could be another "bait and switch" play (it happened to my on two other occasions with two other dealers in the past week). Vanessa took the time to verify that the truck was still available and we made an appointment for the next morning. When I arrived, I asked for Vanessa and she had already arranged for me to meet with one of her colleagues Ryan Fernandez. Ryan was a true gentlemen and very easy to deal with. We negotiated a great deal and I gave him a deposit on the spot. When I asked if they could deliver the car the next day (which was Sunday AND Father's day), Ryan explained that they have sales reps on sunday but no business managers or financing people on site. I really didn't want to drive back to the dealership on a week night due to the distance so Ryan arranged for all the paperwork to be completed while I was there and I could pick up the car the next day. He also made sure the vehicle had mats and a second key! This is a very bust dealership and they are obviously doing a good job for their customers, but they never forget that their business is based on one customer at a time..... Pleasure to deal with and I would highly reccomend this dealership and especially Ryan Fernandez. More

Kevin Chang, Superb Service Advisor EHCJDR Service Department is outstanding when customers are in need of technical expertise and assistance. Kevin Chang was the Service Advisor who de EHCJDR Service Department is outstanding when customers are in need of technical expertise and assistance. Kevin Chang was the Service Advisor who determined the problem with my Grand Cherokee, developed a course of action to correct the problem, and kept me informed through the whole process. More

great service very friendly highly recommend East Hills ram has great service department , they are very friendly, I highly recommend using this service department they have very fast service.W East Hills ram has great service department , they are very friendly, I highly recommend using this service department they have very fast service.Will continue to use them More

Great Dealership and Great Experience! I was just looking for a new car and heard great things about East Hills Jeep. Shopped around dealerships for the best price and best customer service I was just looking for a new car and heard great things about East Hills Jeep. Shopped around dealerships for the best price and best customer service. Found all of that at East Hills Jeep, especially with Marvin. The people and the service were great and I would recommend this dealership to anyone. More

very helpful thank u I came in to purchase a used vehicle I found one that I like the staff at East Hills was friendly and helpful.I am happy with my purchase I look forwa I came in to purchase a used vehicle I found one that I like the staff at East Hills was friendly and helpful.I am happy with my purchase I look forward to future service More

Amazing and convenient experience Marc made my experience nice and quick. Best service experience in New York. I highly recommend going to Marc for any assistance He was great. Marc made my experience nice and quick. Best service experience in New York. I highly recommend going to Marc for any assistance He was great. More

A great experiance I had changed my battery for my 200 Dodge Dakota just prior to my annual inspection and discovered that my computer required resetting and I had no id I had changed my battery for my 200 Dodge Dakota just prior to my annual inspection and discovered that my computer required resetting and I had no idea how to implement that. I had heard that I should drive the vehicle around at varying speeds so that it could relearn my driving habits but it proved ineffective. I called Marc Siegel and he advised me that they may be able to reset the computer. I brought the vehicle in and Marc immediately took it into service and had work started. My computer proved obstinate but the technician was able to perform some tricks to make the computer operational. Marc pushed the process and made sure that not only would the computer functioned properly but arranged for inspection as well so that I left with a sticker. He communicated with me throughout the process. More

Great Service! Switched from Bayside Jeep to East Hills based on a much better and courteous service, and customer parking space. The sales consultant picked me up Switched from Bayside Jeep to East Hills based on a much better and courteous service, and customer parking space. The sales consultant picked me up using his personal vehicle when I had to return my old car. More

Great experience This was my first time buying a car . Mike and rob were great in helping me find a vehicle. They answered all my question and seemed knowledgeable abo This was my first time buying a car . Mike and rob were great in helping me find a vehicle. They answered all my question and seemed knowledgeable about the Jeep I purchased. The staff at east hills were very friendly Courteous. More

Great Service Marc Siegel was my service advisor. He explained everything to be done and some concerns for future future that maybe needed. Time was reasonable and Marc Siegel was my service advisor. He explained everything to be done and some concerns for future future that maybe needed. Time was reasonable and everybody was very friendly. Definitely recommend East Hills Jeep for sales and service. More