East Hills Chrysler Jeep Dodge Ram SRT

Emergency Tow My 2017 Jeep Grand Cherokee broke down and was taken to Manhattan Jeep and when they looked at it, i was told by Manhattan Jeep that i had got an afte My 2017 Jeep Grand Cherokee broke down and was taken to Manhattan Jeep and when they looked at it, i was told by Manhattan Jeep that i had got an after market oil change, and that the oil filter housing was not covered under warranty. I then had to pay Manhattan Jeep the diagnostics fee before getting the my jeep towed. I then had my Jeep towed over to East Hills, where i had initially purchased it and had it serviced. After having the vehicle dropped off at East Hills, I was greeted by Kevin Chang, he was very helpful, he had gotten me into a loaner vehicle until my jeep was fixed. He called me 2 days after to let me know what the problem was and that my jeep was fixed and I can come pick it up. When I went back to pick my Jeep up, he explained to me the problem, and it was in fact covered by the warranty of the Jeep. He later told me the steps to get reimbursed for the payment I had made in Manhattan. I will highly recommend Kevin Chang. I will go back. More

Best service center EVER!! I have a 2012 Jeep Wrangler Sahara unlimited that I have to first say I didn't purchase from this dealership. I brought it to the service center with I have a 2012 Jeep Wrangler Sahara unlimited that I have to first say I didn't purchase from this dealership. I brought it to the service center with a 3rd party warranty ( bought it used from a Nissan dealership). The service associate at this location (Michael Casey) treated me like I was one of their own. I have had multiple services with them and I'm never disappointed. Hands down the BEST experience I've ever received from a dealership. He handled my claim, serviced my Wrangler and had it back to me same day. I highly recommend them and WILL DEFINITELY buy my next jeep from East Hills! Thanks Mike! You're the BEST!!! More

Excellent service I had my Jeep towed in after the alternator fried (recall). I worked with Marc Siegel who went over the recall as well as all of the other maintena I had my Jeep towed in after the alternator fried (recall). I worked with Marc Siegel who went over the recall as well as all of the other maintenance I had not done. I only changed the oil locally and left everything else but honestly - I knew I had issues. No air flow, bad gas mileage, all fluids low and dirty, really rough ride and brakes on their way out. Marc was sensitive to costs and walked through the "really have to do this", 'Should consider these and the benefits" as well as "if you want to wait and follow up on these". He really didn't pressure but I did go for everything that I let slide. It rides like a dream and I am very happy . More

Grand experience We came in to the dealership with a specific certified Grand Cherokee in mind which ended up being sold but they had a lot to choose from Ryan was ver We came in to the dealership with a specific certified Grand Cherokee in mind which ended up being sold but they had a lot to choose from Ryan was very nice gave me the money I wanted for my trade in and a fair deal on the truck after some negotiations got me approved and I was driving same week More

Orgulloso en Jeepeta nueva Bryan me vendió el Wrangler que yo quería sin hacer me trampa, el crédito mío no es tan bueno pero el trabajo duro por mi yo ande desde Queens pasando Bryan me vendió el Wrangler que yo quería sin hacer me trampa, el crédito mío no es tan bueno pero el trabajo duro por mi yo ande desde Queens pasando como 3 otro concesionario de Jeep solo por hacer el negocio con el lo recomendio a todo el mundo More

Customer Service that Doesn't End With the Sale I purchased my jeep and the process was good from beginning to end. The jeep runs great and I walked away feeling I received a good deal. Weeks after I purchased my jeep and the process was good from beginning to end. The jeep runs great and I walked away feeling I received a good deal. Weeks after I purchased my jeep I had a question about a few of the many features on my jeep. My salesman Stanley had gone over every button and lever in the jeep upon delivery maybe I should have paid closer attention. I called Stanley and explained my issues and asked my many questions he walked me through all the bells and whistles again very patiently. And when my questions required technical assistance he was very helpful and quickly put me in touch with a service technician and I received a quick and painless resolution to my issue via phone which saved me a trip to the dealer. This is proof that good customer service doesn't end with the sale. Thanks Stan. More

Best experience! I would just like to say how wonderful my experience was at this dealership! Curtis, Arnie and Ed were an absolute pleasure to work with! I will defi I would just like to say how wonderful my experience was at this dealership! Curtis, Arnie and Ed were an absolute pleasure to work with! I will definitely be back to lease another car because of them!! Thank you again for all your help! I absolutely love my new Jeep Compass! Chloe More

Great experience! Great experience renewing my lease here - easy, friendly, and happy to help! Thank you to Syed for your help and for your assistance with my new Jeep. Great experience renewing my lease here - easy, friendly, and happy to help! Thank you to Syed for your help and for your assistance with my new Jeep. More

Excellent Service Well, we came back to NY for another visit. Our vehicle needed some service. Michael took care of us. As always, Michael was polite. I would recomme Well, we came back to NY for another visit. Our vehicle needed some service. Michael took care of us. As always, Michael was polite. I would recommend this dealership and Michael to people. More

Absolutely Fantastic! My experience with everyone at East Hills was fantastic when leasing a new Ram 1500. Mike Grimaldi, Rob Picoli and Arnie Price answered all of my ques My experience with everyone at East Hills was fantastic when leasing a new Ram 1500. Mike Grimaldi, Rob Picoli and Arnie Price answered all of my questions without hesitation. There was never any pressure or hard selling. The process was extremely smooth and easy. From picking out the right model to signing and driving I spent a total of 2 hours at the dealership. The price was fair and more importantly there were never any games. I highly recommend going to see these guys. More