East Hills Chrysler Jeep Dodge Ram SRT

Popped in today in the Express Lane with my 2019 Dodge Challenger for my first time in need of an oil change. I think I am going to like this place better then the dealer that I go to on the South Shore. Challenger for my first time in need of an oil change. I think I am going to like this place better then the dealer that I go to on the South Shore. I was in and out in an hour and Jon didn't try selling me the kitchen sink. I got my oil changed, he mentioned the rear brakes pass inspection but will probably need to be done at the next oil change and said to keep an eye on rear tires for dry-rot (I changed the front tires on the fall.) More

I went to the dealer to renew the inspection and I meet Jorge Molina Friday 13 he talk about my lease coming to the end in two month we talk about getting a new car we discussed prices he really help me wi Jorge Molina Friday 13 he talk about my lease coming to the end in two month we talk about getting a new car we discussed prices he really help me with my decisión that day he was very professional very personal well knowledge I will definitely recommend Jorge and always the dealer to my friends and family. It was a smooth transition without any stress I left the dealer with a new car and very excited. Thank you Jorge for your amazing help. More

Best dealership hands down! After 3yrs & 5 dealerships REFUSED TO do the 3 air bag recalls on my 2008 Dodge Charger and totally disrespected me, EAST HILLS DODGE ACED IT! 5 dea After 3yrs & 5 dealerships REFUSED TO do the 3 air bag recalls on my 2008 Dodge Charger and totally disrespected me, EAST HILLS DODGE ACED IT! 5 dealers said....My car is too old for the dealership, we don't service your car, you didn't but it here, it's gonna take up to 3 weeks to do the recall repair and take it to another dealer! These other dealerships (Bayside Dodge, Garden City Dodge, Security Dodge, Westbury Dodge, cant remember the last one) were rude, inconsiderate and flat out nasty! EAST HILLS DODGE TOOK MY CAR RIGHT AWAY AND FIXED ALL 3 AIR BAG RECALLS IN UNDER 2 HOURS AS PROMISED!!!!! If I decide to buy a new Charger it will be from East Hills Dodge! The staff was respectful, friendly and most of all experienced. Thank you East Hills Dodge, thank you very, very, very much! More

Most reliable and dependable dealership I’ve dealt with, would do business with them again would do business with them again More

Excellent service from the service advisor Mr. Dean Vardakis who went out of his way to provide me with information regarding my service contract even though his dealer computer was down. Also gav Dean Vardakis who went out of his way to provide me with information regarding my service contract even though his dealer computer was down. Also gave me a new place (nature preserve) to walk while I am waiting for my service to be completed. Couldn't have a better experience. More

I Dont KNOW IF I EVER SAW A BUSINESS RAN WORSE THAN THIS SERVICE DEPT SERVICE DEPT More

Please see Dean at service! He is the best service person. Helped me with my jeep . He is awesome!! He is the best service person. Helped me with my jeep . He is awesome!! More

I visited East Hills Jeep on 11/2/2023 to have a defective idler pulley replaced on my 2014 Cherokee. The work needed was related to TSB 07-002-15 rev.a, to correct a very loud noise at the time of defective idler pulley replaced on my 2014 Cherokee. The work needed was related to TSB 07-002-15 rev.a, to correct a very loud noise at the time of engine cold starts. In addition to thanking Service Advisor Michael Casey for his assistance in scheduling my appointment, and for working with Elias Malzone in setting up a loaner car, I also want to thank Danny Son for coordinating all the repair work involved when Mike Casey was out of the office. On yet another day when Mr. Son was off, the ever attentive John Piansky kept me up to date on my repair status, and had me made aware regarding parts on order. Before I forget, please also thank Elias for walking me very quickly through the vehicle loaner process. He had me back on the road in a loaner in a flash. His only delay was is checking the tire pressures before allowing me to take the vehicle on the road. In closing this well deserved five star review, I also want to thank service desk employee Jade Joyner for her courtesy and attentiveness as well. You have an exceptional and very professional supporting staff at East Hills, and their exemplary efforts toward customer satisfaction requires my recognition and thanks. It is always a pleasure visiting old friends at East Hills. Thank you all. More

The service advisors, EXCEPT for Mike Casey are lousy. My Jeep was initially taken in for warranty work and an oil change by Mike. When he went on vacation, NONE of the other ones took the time to keep me My Jeep was initially taken in for warranty work and an oil change by Mike. When he went on vacation, NONE of the other ones took the time to keep me updated on what was going on or when I might get my vehicle back. The ONLY reason I choose this dealership was the reviews HE had , which now , I have personally verified , to be true, as I know dealerships can buy a lot of their stars. Mike is very personable was awesome in keeping me updated on the progress of my Jeep work, from beginning to end even when there was nothing to report, which I greatly appreciated. He’s a true asset to this company with an old fashioned lost art, called “service.” The other service advisors should be replaced. More