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East Hills Chrysler Jeep Dodge Ram SRT

Greenvale, NY

4.7
3,287 Reviews
Welcome to East Hills Chrysler Jeep Dodge Ram! Since 1975, East Hills has been satisfying the automotive needs of New York families. We are a family owned dealership and we are pleased to say we have many employees with us for more than 20 years. We are proud to carry the impressive line-up of Chrysler products, including Jeep, Dodge, and Ram. Standard with every vehicle purchase is our exclusive customer rewards program. Benefits of membership include: Members-Only Parts & Service Pricing FREE Annual NYS Inspections FREE Loaner Cars FREE Shuttle Service FREE Towing Program And a whole lot more! Pay Less. Get More. Period.
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2300 Northern Boulevard

Greenvale, NY

11548

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Showing 3,287 reviews

September 11, 2014

Nikko Kapetanos James was very in formatted and helpful. He explained everything thoroughly. I definitely recommend this dealership to to everyone looking to buy a n More

by Nikko2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James kropp, James Kropp
Oct 06, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Nikko2, Thank you for your recent purchase. We appreciate your trust in us and we wish you all the best with your new vehicle. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthilsjeep.com

September 06, 2014

Fantastic experience I had the pleasure of working with Stan in purchasing a new Ram 1500. He was very helpful and patient throughout the whole process. Even after taking More

by Jsebastiian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 08, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Jsebastian, Thank you for trusting us with your recent Ram purchase. We appreciate your business. Regarding your comments about Ed, I have forwarded this review to our management team for insight on your recent experience. We wish you all the best with your new truck. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

September 04, 2014

Best dealership in Nassau County I had the pleasure of leasing my brand new Town and Country without any headaches! It was by far the best experience I have ever had at any dealership More

by Vaistela78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann DeMayo
Oct 08, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Vaistela78, Thank you for trusting your Town & Country lease with East Hills Chrysler Jeep Dodge Ram. We appreciate your business and we wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

September 04, 2014

Extremely satisfied with our experience at East Hils C-J-D. My wife and I were extremely satisfied with our experience leasing a Jeep Cherokee at East Hills Chrysler Jeep Dodge. Attention was excellent, address More

by gavcasals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Guerrieri
Oct 08, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear gavcasals, Thank you for purchasing your Cherokee at East Hills Chrysler Jeep Dodge Ram. We appreciate your business and the kind remarks you made regarding your experience with us. We wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

September 03, 2014

awesome sales rep Very professional and knew what I was looking for. Found it and in the perfect price. Would recommend Mr. Leonardo to all my friends who is looking to More

by lazypiper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Leonardo
Oct 08, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear lazypiper, Thank you for trusting East Hills Chrysler Jeep Dodge Ram with your recent purchse. We wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

September 01, 2014

Jeep Patriot Have dealt with the same sales rep for the last 5-6 cars I've leased from East Hills. Have ALWAYS been pleased with their customer service and ability More

by 19RSB55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Borzooyeh
Oct 08, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear 19RSB55, Thank you for your continued loyalty to East Hills Chrysler Jeep Dodge Ram and to your salesperson Freddy B. We appreciate your business and we wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

August 31, 2014

Awesome Syed was very patient with me as I take quite some time to decide. He informed me about all of the features and an overall summary of what I was going More

by stevengold167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 08, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear stevengold167, Thank you for your recent vehicle purchase at East Hills Chrysler Jeep Dodge Ram. We appreciate the feedback on your experience and we wish you all the best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

August 31, 2014

Great People Loved the atmosphere and the professionalism that I experienced when buying my Jeep. Syed was very helpful and honest, he understood my needs for the More

by mrshwartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 08, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear mrschwartz, Thank you for your recent vehicle purchase. We appeciate your business and we wish you all the best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

August 29, 2014

Worst Dealership **DO NOT USE** I’m and writing this review because of the terrible experiences that I had not only with East Hills Jeep but also with a vehicle that I purchased . I More

by DC127630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Judy Burr, Eric Luchs
Sep 02, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear DC127630, East Hills Chrysler Jeep Dodge Ram prides itself on a world class experience. As a DealerRater certified dealership, we uphold standards to make sure the customer experience is second to none. We do not like to receive negative feedback and when we do, we perform a deep dive to get all facts so that we can adequately answer the complaints and adjust our internal processes. DealerRater limits our responses to 2000 characters so I have to break up this reply into a few pieces. We apologize for your frustration with the 2010 Jeep Grand Cherokee you purchased from us in April 2013 with 28k miles on it. We understand you drove an hour to purchase this vehicle and that you elected not to purchase an extended warranty to cover items not covered by the factory-backed warranties. We do not agree that your comment, “I write this mainly to warn consumers so that they can avoid a horrible customer service and poorly run dealership!!!” is warranted. Because your review will be posted online, readers should know some additional details that were not included with your review. Chrysler certfied pre-owned vehicles come with these features, among other benefits: Factory-backed full mechanical coverage for 3 months/3,000 miles Factory-backed Powertrain limited warranty for 7 years/100,000 miles CARFAX Vehicle History Report There is a deductible on the factory-backed warranty and mechanical coverage. End of Page 1 of our response. Please read Page 2 of our response.

Sep 02, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear DC127630, This is page 2 of our response. It begins with your repair order history. April 2013 – you purchased your vehicle from us. This 2010 Jeep Grand Cherokee had 28k miles on it. 5/28/13 – you brought your vehicle to us and said it would not start. At the time, your vehicle had 30,115 miles on it. This was a warranteed item and East Hills replaced the battery harness. There was a deductible which East Hills waived as a goodwill gesture to you. 11/7/13 – you brought your vehicle to us and said your vehicle would not start. Your vehicle had 40,120 miles on it and was beyond the 12 month/12k mile warranty. We replaced the win module and two keys. This was not a warranteeable expense as it was not covered by any of the certified pre-owned vehicle warranties that came with your vehicle. You paid $719. This module and the two keys are warranteed by MOPAR for 12 months or 12k miles, whichever comes first. 11/18/13 – you brought your vehicle to us due to a long crank when it started. Your vehicle was out of warranty. We changed the starter. East Hills absorbed the cost of the starter as a goodwill gesture to you. This ends page 2 of our reply. We apologize for the limitations of DealerRater's programming.

August 27, 2014

East hills Everyone was fantastic. Greg worked hard to make sure we were happy. Great experience from the start. I would definitely recommend this dealership to More

by Nicolepasch123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Emil Keri, Greg Leonardo
Oct 08, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Nicolepasch123, Thank you for your recent vehicle purchase. We appreciate your trust in us and we wish you all the best with your new vehicle. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

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