East Hills Chrysler Jeep Dodge Ram SRT - Service Center

Mike and the team at East Hills Jeep/Chrysler deliver ultra professional service. They truly raise the bar when it comes to customer care. Their commitment to customer satisfaction comes thru with every ultra professional service. They truly raise the bar when it comes to customer care. Their commitment to customer satisfaction comes thru with every interaction. I've been a long standing customer of this dealership and highly recommend. More

Nat Kessler handled the problem with the jeep very well. Initially, I had brought it to my local repair shop who had diagnosed the problem incorrectly. With Nat's expertise, he explained the problem clearl Initially, I had brought it to my local repair shop who had diagnosed the problem incorrectly. With Nat's expertise, he explained the problem clearly and what work had to be done on the car. I would highly recommend dealing with Nat. More

Nat Kessler was a pleasure to work with. He kept me posted throughout the day on the status of my repair and helped to meet my timeline on getting the work completed. The work done was great and he he posted throughout the day on the status of my repair and helped to meet my timeline on getting the work completed. The work done was great and he helped to ensure my expectations were met. I would recommend the service department of this dealership. More

The Service Department at East Hills, as well as the Sales Department, are top-notched. Mike Piscopo is always available with a smile on his face. He clearly loves what he does and goes out of his Sales Department, are top-notched. Mike Piscopo is always available with a smile on his face. He clearly loves what he does and goes out of his way to help his customers. In this way, he epitomizes service at East Hills. Not to mention its convenient location on 25A, East Hills is a great place to buy a car. For sales, Tony is the man. Do not hesitate to see him and he'll take care of you. More

Everyone was polite and respectful in the service department. The service was preformed quickly and it was generally a pleasant experience. Seriously what more do you want from me? They did a good en department. The service was preformed quickly and it was generally a pleasant experience. Seriously what more do you want from me? They did a good enough job to make me sit down and fill this thing out. More

Good overall experence every time I come.I just came in for an oil change and I had to buy a new key because I lost it snowshoeing. What ever happened to going to the local hardwhare guy and buying a key f for an oil change and I had to buy a new key because I lost it snowshoeing. What ever happened to going to the local hardwhare guy and buying a key for a buck, I bought a new key for some XXXXX price, but other than that it was a fine automotive experience. I think that should be bout 250 More

car done when expected, on time, estimate was accurate, friendly, the rest of my statement does not pertained to Nat Kessler your service advisor, but Chrysler should consider since I am paying for extened friendly, the rest of my statement does not pertained to Nat Kessler your service advisor, but Chrysler should consider since I am paying for extenedd coverage, the day to day repairs should also be covered, Ex tire rotation, oil lubes, even fuel injection cleaning, these are all things that that need to be done so that Chrysler does not have to pay for repairs covered under the service contract More

I've been to Dodge dealers in Bayside, the Bronx, Long Island City and have had issues with them all. But the Service Department at East Hills has made owning my 2009 Dodge Journey SXT and 2009 Chrysler Island City and have had issues with them all. But the Service Department at East Hills has made owning my 2009 Dodge Journey SXT and 2009 Chrysler 300C Hemi worthwhile and a pleasure. Mike Piscopo, the Service Advisor at East Hills Chrysler, Jeep, Dodge has treated me like family, looking out for me and both my cars. For those who say that "Service with a Smile" is dead, haven't met Mike. No matter what the problem, he has a solution that always puts a smile on my face. More

Very good service. When asked how long it will be, it was right on time. The only thing I'm concern with, not with the dealership but with Jeep...I had 4 recalls on it and was not told about them earlier. So right on time. The only thing I'm concern with, not with the dealership but with Jeep...I had 4 recalls on it and was not told about them earlier. So, I'm not sure if the dealership or Jeep should be communicating with me. More

Took our 2011 Jeep in for it's first service. I was Took our 2011 Jeep in for it's first service. I was greeted courtously,I was expected and the paperwork was all ready, I waited in clean waiting are Took our 2011 Jeep in for it's first service. I was greeted courtously,I was expected and the paperwork was all ready, I waited in clean waiting are with cable TV, dealer completed work ahead of schedule. The vehicle was clean and has continued to run flawlessly. I was also pleased that a tire rotation was included in this service. More