
East Hills Subaru of Roslyn
Roslyn, NY
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good solid dealer and team of people I have been looking for a new Outback and originally went to another Subaru dealer months ago. That dealer unfortunately dropped the ball and couldn't I have been looking for a new Outback and originally went to another Subaru dealer months ago. That dealer unfortunately dropped the ball and couldn't produce a vehicle for me even after 3+ months of waiting, so I then went to East Hills Subaru. I spoke with the team there, explained my situation, and started the process over again with them. The sales team, the management team, and the finance team all worked with me to ensure that I got my car in the time frame promised and for the price/offer promised. I was buying a house at the same time so there were some sensitive finance issues, but the East Hills team led by Nichole worked with me to get through everything and I am now driving my new Outback in time for winter, as was the promise. I would definitely recommend this dealer to others. More
Quick & Easy I worked with Michael Polans, and he was excellent. Was quick to answer any of my questions, and if he wasn't sure he had no problem admitting that an I worked with Michael Polans, and he was excellent. Was quick to answer any of my questions, and if he wasn't sure he had no problem admitting that and did the research necessary to get me the answer. He was extremely polite and eliminated all of the stress of buying a new car. If you need a Subaru, you should definitely go and see Michael Polans. More
Smooth sailing to a newcar My experience with Steve Radow purchasing a new Impreza was excellent, more so than I had expected considering the trepidation that is often at the he My experience with Steve Radow purchasing a new Impreza was excellent, more so than I had expected considering the trepidation that is often at the heart of buying a new car. He was courteous, friendly and low key in all my dealings with him. Never did I feel pressured by a hard sell approach. He explained all the steps clearly and in detail. My questions were all answered in a straight-forward manner. I was completely satisfied with our pleasant interactions and would recommend Steve to anyone in the area -- I live in Queens -- looking to buy a Subaru. More
Expectations met Anthony was a pleasure to work with – he was accommodating, patient and knowledgeable of all aspects of the car my wife and I were interested in, and Anthony was a pleasure to work with – he was accommodating, patient and knowledgeable of all aspects of the car my wife and I were interested in, and made the experience of looking for a new car stress-free. Look forward to working with him again in the future. More
Love my new forester My husband was having his Outback serviced at East Hills. I met up with him there as I was interested in looking at the Forester. When I arrived he w My husband was having his Outback serviced at East Hills. I met up with him there as I was interested in looking at the Forester. When I arrived he was talking with Jamie Borack which turned out to be a very good thing. Jamie is terrific! Let me first say, I so dislike the whole car buying situation. However, Jamie was so patient, helpful and knowledgeable, she helped make the whole process easy and pleasant. Everyone at East Hills is very helpful and they try to make your experience stress less. Leon, in service is very nice and accommodating; Jason in finance was also helpful in getting me a good deal on an extended warranty. In all, I was happy with my experience at East Hills and look forward to our continued relationship. Oh, and I love my new Forester!! More
new subaru great experience, friendly and accommodating staff. Would definitely go there again if I had to do it again and would recommend to friends and family. great experience, friendly and accommodating staff. Would definitely go there again if I had to do it again and would recommend to friends and family. More
Friendly and prompt delivery Thank you Norris for your wonderful service. You surprised me with delivering the vehicle before the appointed schedule. And my car was well prepared Thank you Norris for your wonderful service. You surprised me with delivering the vehicle before the appointed schedule. And my car was well prepared when I got there, and it was very easy to understand your explanation of how to use gadgets and functions. More
Purchasing a Subaru Forester Initially walking into the dealership I was asked what 2 qualities would I like when dealing with a sales person. The answer was easy for me- high int Initially walking into the dealership I was asked what 2 qualities would I like when dealing with a sales person. The answer was easy for me- high intelligence and patience. I was lucky , the staff member who greeted me, heard me, and paired me initially with Steve Radow and then with Bob Goldman.I met with Steve only once and found him to be friendly, a good listener and well-informed. The many hours of decision-making for quite a few days after that were with Bob, a true gentleman who understood my individual needs when so many options were put in front of me. He answered a plethora of questions and was respectful of my choices. What was also noticeable was the comradery between the salespeople and the visible teamwork in a pleasant atmosphere. It seems to be a well-run dealership. More
My Leasing experience Bob Goldman was knowledgeable and very professional. With his help, leasing my Subaru Outback was a pleasant experience. Bob followed up to make sure Bob Goldman was knowledgeable and very professional. With his help, leasing my Subaru Outback was a pleasant experience. Bob followed up to make sure that I was happy with my new car. More
Amazing experience. Thank you Jamie Thank you Jamie for everything with my purchase process. She was bubbly warm and hilarious. Had me laughing the whole way through. She's not your typi Thank you Jamie for everything with my purchase process. She was bubbly warm and hilarious. Had me laughing the whole way through. She's not your typical car sales person. Thank you again for making my experience painless. Anyone who needs a new or used Subaru go visit Jamie at east hills Subaru More