East Hills Subaru of Roslyn

A new member of the Subaru family Today I added a beautiful 2015 Subaru Forester 2.5i Premium in Jasmine Green to our family of Subarus. My Mum has a 1998 Subaru Legacy Outback. She pu Today I added a beautiful 2015 Subaru Forester 2.5i Premium in Jasmine Green to our family of Subarus. My Mum has a 1998 Subaru Legacy Outback. She purchased hers from East Hills Subaru in 1998 and Pedro and the boys have kept it running and looking like new ever since. Needless to say, when I decided to get a Subaru I looked no further than East Hills Subaru. The staff is warm, welcoming, honest, professional, and there is never a hard sell. Their sales area isn't overwhelming. It's cozy, intimate, not overwhelming. I went through the entire buying process by myself and never once did I feel, as a woman, that I was been patronized, or my needs taken less seriously, as I've experienced other places. Car dealers have a bad rep. Not East Hills Subaru. When you enter their service or showroom area you are part of their family and they treat you like one of their own. Anthony, my salesman, understood that I was not a typical driver, but I wanted a vehicle that I could throw a chainsaw in and head off to the woods on our farm, and still have the top safety-rated car when driving around Long Island. I LOVE these guys! I've never had such an experience purchasing any other vehicle. East Hills Subaru is part of our family. They should become part of yours. TG, Roslyn More

New Car Delivery I have purchased several new cars over my life, but this was one of the easiest deliveries I've encountered. Everything was waiting to be signed and t I have purchased several new cars over my life, but this was one of the easiest deliveries I've encountered. Everything was waiting to be signed and the car was in GORGEOUS condition. More

I had my heart set on a CRV After extensive research, I had narrowed down my options to a Honda CRV and a Subaru Forrester. In all honesty, I had already made up my mind on the After extensive research, I had narrowed down my options to a Honda CRV and a Subaru Forrester. In all honesty, I had already made up my mind on the CRV. I walked into East Hills planning just to test drive the Subaru to be fair. Well, a chat with Mike, a test drive, and some enlightening information about how superior Subaru's all wheel drive is, I was having a change of heart. I went to visit Honda again, and the sales guys couldn't give me a satisfactory answer as to how their AWD might be even just as good as Subaru's. Since I wanted the best and the safest, I went back to Subaru with my mind made up! Mike was never pushy and made the entire process as simple as could be! I highly recommend him (and this dealership)! Thank you! More

Terrible dishonest experience East Hills Subaru agreed to match the lease price of another dealership. After placing a "fully refundable" deposit and being told to fill out a cred East Hills Subaru agreed to match the lease price of another dealership. After placing a "fully refundable" deposit and being told to fill out a credit application they called me and said they couldn't match the price and tried to get me to agree to a higher price. After I said no, they said they would reimburse the deposit. After two weeks and multiple phone calls, they still have not refunded my deposit. More

Happy we found Subaru East Hills Let me begin by saying that I had originally planned to visit Subaru East Hills for the first time just to test drive a Subaru Outback. In fact, East Let me begin by saying that I had originally planned to visit Subaru East Hills for the first time just to test drive a Subaru Outback. In fact, East Hills was my second option and arrived there after having a terrible experience at Star Subaru in Bayside (where I was taken out to test drive a Forrester and then "handed over" to a very pushy sales guy who expected us to a buy our Outback on the spot and seemed extremely exasperated from question one. Ridiculous.) My experience at East Hills was completely different. Upon arrival we were nicely greeted by a person at the front desk who immediately introduced us to Michael Polans. Mike was friendly and patient from the first moment. He provided answers to all of our questions at his desk. Once we felt sufficiently informed (my wife and a couple of friends were there as well) he proceded to show us several Outback models -2014, 2015- and all trims. At this point, we were able to point the one we would like to drive and took it out for a spin. Mike found us a nice long uphill stretch where we could test the engine power and feel the CVT transmission in action. The car felt great! So, to shorten my story a bit, my wife and I decided to place an order that same day. We had done plenty of research ahead of this visit and while we originally had thought of doing only a test drive, Mike Polans was so helpful that we didn't see the need to wait any longer. The purchasing process was also made simple by Mike and his colleagues (sorry, I don't remember everybody's name) and, about 7 weeks later, we drove our 2015 Subaru Outback Limited home. If you are planning to buy a Subaru, I strongly recommend to visit East Hills even if you don't live in Long Island. More

Great Sales & Service My wife and I purchased 3 Subarus from a dealer that we dealt with for many years that recently closed. We were happy to see a new dealer, East Hills My wife and I purchased 3 Subarus from a dealer that we dealt with for many years that recently closed. We were happy to see a new dealer, East Hills Subaru, open nearby and that they had hired some of the same service personnel from the previous dealer. These were people that we knew and trusted: Shaun Bucknor, parts manager and Joe, parts sales; in service, mechanic George and other support people. The new service people we met were also very helpful, knowledgeable and friendly: Mike Puccio, Service manager; Leon Shvarts, Service advisor, mechanics Donald and Eddie; front desk, Stephanie. Because of our experience with service we decided to buy our fourth Subaru from East Hills. We were happy to meet our salesman, Mike Polans. He was friendly and easy to get along with. He knew the car and answered all our questions. The price negotiations were painless and we agreed on a fair price. Later Arnie Price called us about an extended warranty. We would have skipped this because mechanically Subarus have not been a problem but with the high level of electronics on our Outback we decided to get it. Arnie explained our options and was also friendly and easy to get along with. When our car came in Mike Polans made sure it was prepped properly and that it had everything we ordered. He then explained all the basics and the many complicated systems we ordered. His follow up call to make sure everything was all right was much appreciated. We would definitely recommend them to our friends. More

East hills Subaru Really friendly staff that truly made our car buying experience a great one! Sean was a breath of fresh air and never made me feel like I was just an Really friendly staff that truly made our car buying experience a great one! Sean was a breath of fresh air and never made me feel like I was just another sale. The sales manager Franco was extremely helpful and pleasant to deal with and I would recommend anyone to go to them. More

Best Dealership I've ever been to Everyone at East Hills was incredibly friendly, welcoming and hospitable. They made us feel comfortable, gave us a GREAT price and took exceptional c Everyone at East Hills was incredibly friendly, welcoming and hospitable. They made us feel comfortable, gave us a GREAT price and took exceptional care to ensure our experience was a good one. Their knowledge of the car we were interested in was far superior to other dealerships. I always feel like I'm immediately on the defense when I'm car shopping, but East Hills made me feel like I could ACTUALLY trust the people selling a car to me. I'd absolutely recommend them to anyone looking for their new Suburu. More

Referred to East Hills Subaru from friends I was very hesitant to purchase a new car on my limited budget but after a few discussions with my friend who recently bought a car from East Hills Su I was very hesitant to purchase a new car on my limited budget but after a few discussions with my friend who recently bought a car from East Hills Subaru, I was opening my mind to explore new options. I never thought about financing before but East Hills Subaru made the process very fast and easy. Sean Kwong was the sales associate I was referred to and he was very pleasant from start to finish. I will be bringing my sister back for a vehicle from East Hills Subaru! More

A good story From start to finish, Michael Polans made my experience as a first time buyer a pleasure.I visited several other Subaru dealers and was not pleased wi From start to finish, Michael Polans made my experience as a first time buyer a pleasure.I visited several other Subaru dealers and was not pleased with their attitude. They viewed me as a "sales opportunity " Michael viewed me as a person. He is a good listener, and in my experience a rarity on sales. My 2015 Subaru Outback is now sitting in the driveway......I am delighted More