Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back

East Hills Subaru

Roslyn, NY

4.4
732 Lifetime Reviews Review Dealership

1039 Northern Blvd

Roslyn, NY

11576

Directions

732 Reviews of East Hills Subaru

Sort by Write a review
April 06, 2021

"Mr. Anthony was a pleasure to work with because he truly..."

- ghilopez00

Mr. Anthony was a pleasure to work with because he truly values his customers. He was extremely helpful, patient, efficient and kind throughout the whole buying process. Additionally, he was knowledgeable about Subaru and offered resources.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Applewhaite
5.0
Apr 14, 2021 -

East Hills Subaru responded

Dear ghilopez00, Thank you for trusting your vehicle purchase to East Hills Subaru and to Anthony. We appreciate your business and we wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

December 30, 2020

"I had the worst experience while leasing a Subaru..."

- BOBBY

I had the worst experience while leasing a Subaru forester at east hills Subaru. After shopping all over for the forester, I was offered a quote for 12k miles/year for 3 years with a monthly lease price of $ 365.00,the salesman joseph agreed to the specifications I had requested for & we were on the same page with all the conditions & it was almost late 8pm, I was asked for a credit\ debit card to be charged with $ 500.00 for blocking & keeping the vehicle for me as we had spoken , I insisted that I will come down personally to the dealership to finish of the transaction. everything was done as discussed & I had signed the check for the monthly payment & was almost about to sign the lease agreement, one of the senior boss came & said "sorry, we cannot give you the vehicle at $365.00 for 12k miles\year, if you want I can give you the same price for 10k\year",And he was kind of abusive & really not well mannered about addressing the mistake they committed about promising a price to the customer & when the customer arrives to pick the vehicle , they were changing the price & not ready to offer the price quoted by the salesman where he had given me the price quote in an email.Inspite of showing the proof of the quote to the senior manager , he was not ready to oblige, & I had wasted my time in going to the dealership & coming back home empty handed after feeling bad by the unethical behaviour of the staff .

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
joseph Di Leo , salesman
Dec 31, 2020 -

East Hills Subaru responded

Dear Bobby, Please allow me to say, I'm sorry for everything that happened last evening. You are correct. It looks like an email was sent to you from your salesperson stating 12,000 miles. This email was pulled off of our server. Today, when asked to provide what email was sent to you, your salesperson provided us with an email that stated 10,000 miles. This lie is unacceptable to me. The salesperson's employment has been terminated. I cannot have these types of issues in my dealership. I would like to offer you the price we originally quoted you at 12,000 miles per year. I just left you a voicemail. Would you please call me back? Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

September 30, 2020

"Stress free dealership 😅Anthony Applewhaite was my..."

- Driving Outback xt

Stress free dealership 😅 Anthony Applewhaite was my Subaru Guru and made the process of choosing and buying my new Outback xt touring easy. The manager and finance guy also seem to do their best to have things go smoothly

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Applewhaite
5.0
Other Employees : Manager and Sol
Oct 19, 2020 -

East Hills Subaru responded

Thank you for purchasing your Subaru Outback from East Hills Subaru. We appreciate your business and your comments about Anthony. We wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

September 08, 2020

"If you are in the market for a Subaru ,Christopher is..."

- efrainc68

If you are in the market for a Subaru ,Christopher is the best . My boss Craig had gotten 2 cars for our company through Chris and introduced me. Chris got me the exact car I wanted in a few days. He is fantastic to deal with. The entire team at East Hills are first rate Dennis was very helpful and Sol is great

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pettinato
5.0
Dennis Baquiran
5.0
Other Employees : Sol
Oct 19, 2020 -

East Hills Subaru responded

Dear efrainc68, Thank you for trusting your boss' recommendation and for purchasing your Subaru from East Hills Subaru. We appreciate your business and your thoughtful comments about Chris, Dennis and Sol. We wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

September 02, 2020

"my sales person was Caroline Iovino. My experience was..."

- Hunybuns

my sales person was Caroline Iovino. My experience was extremely pleasant. Caroline was very helpful and she helped me pick out a beautiful car. I would recommend her. Frances Augresani

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Caroline Iovino
Oct 19, 2020 -

East Hills Subaru responded

Dear Frances, Thank you for purchasing your Subaru from East Hills Subaru and for writng such nice comments about Caroline. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 27, 2020

"Very good experience"

- Ebriton

Let me start out by saying this was one of the few dealerships that we went to where everyone was wearing masks when they walked around and when customers were anywhere in the area. They supplied wipes and sanitizer since it is covid time. Jeff Olson was our salesperson. We went to his cubicle which was glass and wood partitions, and he wiped down our chairs throughly. It was a No Pressure situation which was a welcome unexpected change. He was friendly, professional and a nice guy. He knew his stuff and could answer all questions about the car. we knew what we wanted and he gave us what we thought was a fair price. It was very easy to do business with Jeff and East Hills Subaru. In this crazy time they made us feel safe and taken cared of. Thank you.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Olson
Jul 31, 2020 -

East Hills Subaru responded

Dear Ebriton, Thank you for trusting your Subaru purchase to East Hills Subaru. We appreciate your business and your remarks about salesperson, Jeff Olson. He's a real asset to our business. We wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 18, 2020

"Excellent service"

- Ro Boz

I shopped my new Subaru Crosstrek for many weeks before buying, going to different dealerships. When I went into East Hills, I was with my daughter and we spoke to Anthony Applewhaite, he was a pleasure to work with, he spoke to me with respect and information No pressure just a conversation about the car. My daughter commented that he was a true gentleman, I immediately decided I would buy from him, but went home to think on it. The next day I came in and signed on the dotted line! Everything went very smoothly, especially with COVID looming, everyone was respectful. Thank you Anthony!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Applewhaite
5.0
Jul 31, 2020 -

East Hills Subaru responded

Dear Ro Boz, Thank you for trusting your Subaru Crosstrek purchase to East Hills Subaru. We appreciate your business as well as your and your daughter's feedback. We wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

June 08, 2020

"Fantastic and friendly service"

- j1jaks

We recently leased our daughter's first car and feel very lucky to have had Anthony Applewhaite as our salesman. He was knowledgeable and friendly and most importantly did not try to pressure us into buying a car that same day as most dealerships do. He understood our concerns for our daughter's safety and comfort in the cold upstate weather where she attends college. He was even able to have our car ready for us the same day we purchased it. If you are considering getting a Subaru, I highly recommend Anthony to you. He is such a genuine down to earth guy..you will love him!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Applewhaite
5.0
Jul 31, 2020 -

East Hills Subaru responded

Dear j1jaks, Thank you for trusting your daughter's Subaru purchase to East Hills Subaru. We appreciate your business and your comments about Anthony Applewhaite. We wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

April 28, 2020

"Very accomodating dealership"

- RM

We worked with Jeff Olsen, who was very fair and accomodating. We were able to test drive a Subaru Forester during the present pandemic, which many dealers are not offering, and Jeff made every effort to ensure that we were doing so safely and in a manner that helped us determine whether it was the right vehicle for us. I would highly recommend them!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Olson
December 20, 2019

"Honest and Fair"

- Lampliter

This is the second Outback I have purchased from East Hills. I have found them to be fair and honest,I especially want to thank Jeff Olsen for being very up front in his dealings with me.I told him what I wanted and he said he would do his best to make the deal happen and he kept his word.I highly recommend he is the person to deal with, he was fair and honest with me and very helpful after got the vehicle.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Phil Mazen
5.0
Other Employees : Jeff Olsen
1
...
1 - 10 of 732 results