Eastchester Chrysler Jeep Dodge Ram

WORST DEALERSHIP IN NYC AVOID AT ALL COSTS!!!! Saw an ad online for a deeply discounted jeep. Went in to check it out. Came back to me with an even better price. Ok cool lets do it. Get to finance Saw an ad online for a deeply discounted jeep. Went in to check it out. Came back to me with an even better price. Ok cool lets do it. Get to finance office and this shmuck adds on an extended warranty, tire warranty and paint protection innorder to increase the price. Then tells me that they cannot finance the car without the warranties because the bank demands it in order to get approval. LIES!!!!! No bank will ever demand an extended warranty. So the price jumped up $6000 freaking dollars from warranties alone!!!! Then didn't include any of my warranty paperwork trying to be slick. But I figured out what company it's with and cancelled all warranties directly with the company so I still got it for the low price you xxxxxxxx. Then took over 3 weeks to get my floor mats and 2nd key fob. This was a brand new car, shouldn't take that long. Had to get corporate involved to get my 2nd key. Low class scheming low life's work here. AVOID!!!! More

The worst experience ever Shopping at Eastchester Chrysler was the worst experience of my life. Once I changed my mind and decided to go with Manhattan Chrysler (due to a bett Shopping at Eastchester Chrysler was the worst experience of my life. Once I changed my mind and decided to go with Manhattan Chrysler (due to a better deal and better customer service) Eastchester refused to refund my deposit. I've called and spoke with multiple mangers, receptionists, and sales representatives and I continue to get the run around. I was ensured by Lamar ( the sales rep I was working with) "they would not hold my money if I changed my mind for any reason" and I would receive my deposit back within two/ three businesse days. As an educated consumer I pay close attention to business practices, professionalism, and most importantly ethics, and Eastchester Chrysler gets 0's across the board. I am so grateful I did not purchase my new Jeep Wrangler from Eastchester Chrysler. I would strongly advise anyone trying to purchase a new vehicle NOT to waste your time or your money at Eastchester Chrysler do yourself a big favor and shop elsewhere. SB: I shopped at multiple Jeep dealerships ( 8 to be exact) in search of the best possible deal I could find on a 2017 Jeep Wrangler with that being said, I can honestly and wholeheartedly say without a doubt William Adams at Manhattan Chrysler Jeep Dodge Ram provided outstanding customer service and the price was unmatchable. More

Great Service I am from out of state and have a 2015 Dodge Durango. My truck stopped on the expressway early evening on a Friday. I called and was told that I neede I am from out of state and have a 2015 Dodge Durango. My truck stopped on the expressway early evening on a Friday. I called and was told that I needed an appointment. I got the service manager on the phone and explained my situation. He advised for the vehicle to be towed to the dealer. I expected the unfortunate extra costs including a hotel stay for the weekend. It got to the service department around 5:00 pm. Mike has a technician look at the vehicle that night. It was a simple fix and we were on our way that same night. GREAT SERVUCE. More

STOP ✋ DONT ENTER IN THIS DEEP xxxx SHOW Before you do bussnes with them just stop and se the line of costumers yelling and arguing about TERRIBLE SEVICE & stilling your money 💰 Taking you Before you do bussnes with them just stop and se the line of costumers yelling and arguing about TERRIBLE SEVICE & stilling your money 💰 Taking your money with out fixing the problem Not responsible after . I speed 3,000 in supposedly repair my car for several issues , not even half op problems where solve. They are non professionals , thiefs and no sympathy for any costumer Mng , MIKE it's the worst of all More

Amazing dealer Well i just purchased a brand new vehicle 0 miles i loved the dealer that sold me my car I'm so in love, such a good deal no money down i would recomm Well i just purchased a brand new vehicle 0 miles i loved the dealer that sold me my car I'm so in love, such a good deal no money down i would recommend the guy Jose Molina to anyone looking to buy a car More

The best salesman ever Michael Peters is the best salesman. 1st of all I've been to a lot of dealerships before. A lot of times I don't like the service usually me being a Michael Peters is the best salesman. 1st of all I've been to a lot of dealerships before. A lot of times I don't like the service usually me being a man of color it is hard for people to take me seriously. But not Michael Peters he was willing to help me and gave me the best deal ever I will definitely recommend him. More

One star is too good for this dealership Dealt with this dealership in 2015 had a horrible experience 2 years later because they were supposably Under New Management and new staff and because Dealt with this dealership in 2015 had a horrible experience 2 years later because they were supposably Under New Management and new staff and because they had a vehicle I was looking for for the price I wanted I decided to deal with them again I should have known on the day of my visit not much hasn't changed when I saw three different Angry customers and decided to ignore the signs, these guys are your best friend till either they have a deal worked with you or a deposit from you then after that you can't get ahold of nobody I should have listened when one of the angry customers told me that I should head for the Hills giving them one star is doing them a Justice if I could give them no stars I would. More

WORST EXPERIENCE I WENT THERE ON FRIDAY MAY 12 2017 TO PURCHASE AN USED CAR IN CASH. FRANCESCO SALESMAN SOLD ME A KIA SORENTO 2011. I LEFT $5000 DOWPAYMENT TO PICK UP I WENT THERE ON FRIDAY MAY 12 2017 TO PURCHASE AN USED CAR IN CASH. FRANCESCO SALESMAN SOLD ME A KIA SORENTO 2011. I LEFT $5000 DOWPAYMENT TO PICK UP THE CAR THE NEXT DAY AND GIVE TO THEM THE REST OF THE CASH AFTER THE INSPECTION. HE CALLED ME ON SATURDAY THE INSPECTION WASN'T DONE YET. THEN ON MONDAY A MANAGER CALLED ME TO TELL ME THE CAR WASN'T READY YET DUE TO A SENSOR. I VISITED THEM ON THURSDAY THE CAR WASN'T READY BECAUSE THEY WERE WAITING FOR A SENSOR TO BE SHIPPED FROM KIA. THEY ARE NOT HONEST, THEY COULD HAVE TELL ME IT WAS SOMETHING ELSE WRONG WITH THAT CAR INSTEAD OF LYING TO ME AND LETTING ME WAIT FOR THAT LONG. I CALLED FRANCESO YESTERDAY FRIDAY 19, 2017 . HE TRIED TO SALE ME A DIFFERENT CAR. AFTER THAT I SPOKE TO GERMAINE TO REFUND MY MONEY. HE SAID THEY ONLY DO REFUNDS TUESDAYS AND THURSDAYS. AND I NEED TO WAIT UNTIL MONDAY TO GET MY MONEY BACK. I HOPE THEY'LL DO THAT AND NOT LIE TO ME AS THEY DID BEFORE. NOT A GOOD PLACE TO DO BUSINESS! More