Eastchester Chrysler Jeep Dodge Ram

I went to Chrysler dealer because I received a call from Martha to trade in my vechile as she informed me that it would cost me no money to trade in my vehicle. I was excited because I do feel my last vehi Martha to trade in my vechile as she informed me that it would cost me no money to trade in my vehicle. I was excited because I do feel my last vehicle I purchased was not worth the price I was paying for it. Martha was plesant and helpful. I am happy with my new purchase. However I just wish the price was like she reported the same or less than what I was paying for my previous vehicle. More

First of all,the online quotes are so incorrect. The actual price they offered, when I went there, was 20% more than that quote. Then she promised the vehicle is available and ready for pickup. when I w actual price they offered, when I went there, was 20% more than that quote. Then she promised the vehicle is available and ready for pickup. when I went there, she left a long time back, And actually they never had that vehicle in the dealership. She also promised that the online coupon of $750 is valid, which the salesperson, who finally attended us, refused to accept. More

Overall, very satisfied with my experience. Came to check out a used Lincoln MKS for my dad and dealt with Cecil, Joe, and Javier from Finance. They come off as truly willing to go the extra mile for check out a used Lincoln MKS for my dad and dealt with Cecil, Joe, and Javier from Finance. They come off as truly willing to go the extra mile for their customers. I got what I expected for my trade. The vehicle purchased had some minor things that were wrong, and they did everything necessary for my dad to feel comfortable. DMV processing/reimbursments (NJ) went by very quickly. They even tracked down the second set of keys for the vehicle, which initially was not present during the sale. Overall price for the vehicle was also resonable despite the 10% addition/processing fees, which autotrader did not detail, nor did the woman in sales that I confirmed pricing with prior to traveling an hour and a half to see the vehicle. That being said, Joe and Cecil were truthful about the situation and I still feel like my experience was extremely positive and I feel like I had a fair/favorable deal that made my parents happy. If I had the choice of working with this dealership again, I wouldn't hesitate to purchase from them and I fully intend on sending business their way as opportunies arise. Of all my recent dealer interactions, they rank at the very top. More

Friendly staff, willing to help as much they could. Got a good price and good trade-in value. Everybody was friendly and willing to help. good price and good trade-in value. Everybody was friendly and willing to help. More

I felt very comfortable working with Cecil Sarpong. He explained all of the details about the vehicle and its warranties. He made sure that the vehicle was put through inspection and made buying a vehicle explained all of the details about the vehicle and its warranties. He made sure that the vehicle was put through inspection and made buying a vehicle a very pleasant experience. More

Kept their word. Worked with us and made the deal work. We paid what we wanted, they unloaded a car, everyone was happy. Great experience, done in three hours! Must be a record! We paid what we wanted, they unloaded a car, everyone was happy. Great experience, done in three hours! Must be a record! More

Wonderfull people to work with and they seem to love what they do sell cars. Martha took the time to explain all details with my wife and I. Always keeping in contact with us doing the process. what they do sell cars. Martha took the time to explain all details with my wife and I. Always keeping in contact with us doing the process. More

I was referred to this dealership by a family friend who has been doing business with them for 15 years. My family friend told me they would take care of me and that they did. Cecil was patient, knowledgeab has been doing business with them for 15 years. My family friend told me they would take care of me and that they did. Cecil was patient, knowledgeable and confident while showing me my first new car. Once I picked a car he worked through lunch in order to make sure I was able to complete the car buying process as soon as possible so I could begin to enjoy my new Jeep. Cecil pointed out nice places right across the street for me to pick up lunch. Cecil proved to be very diligent and detailed oriented without cutting corners. I would also like to thank the fiance director who worked to make sure I was able to get a monthly payment that would fit into my budget and discussed different options of managing payments which was very solid advice. So my experience was flawless, with all that went into me getting my new Jeep (trading my old Jeep, picki out the new one, test driving, completing paper work, updating insurance, obtaining registration, gasing up the jeep, cleaning and transferring plates). I was made to feel very comfortable; able to catch the yankee game in the lounge with comfortable seating and was offered free coffee. Plus the bathroom was very clean and they had a children's play area. So In short they seem to have thought of everything when it comes to making sure when you leave you will leave with a car that you love with no fuss or frustration. Again my experience can best be described as enjoyable, friendly and flawless. More

This's my second vehicle I have purchased in this dealer.The reason I keep coming back,the service,willing to help you, giving you a 100% to make sure the deal go thru smooth and easy. This time a v dealer.The reason I keep coming back,the service,willing to help you, giving you a 100% to make sure the deal go thru smooth and easy. This time a very young lady,very profesional,willing to help me make a decision in my new car, with her patience and positive personality,of Massiel Cueto I was able to make my purchased of a Dodge Journey Crew 2012. Of course that was also possible with a big help of my friend, and Profesional Sales Manager Rafael Castro. He was able to give me a great price,and Javier Sierra found the lowest finance loan for my new car. To Rafael Castro,Massiel Cueto,and Javier Sierra, you guys stay very late that night to make my dream come thru. All my Respect,Great Team. I'm a very happy customer. sincerely yours Victor M Rodriguez 917 923-1951 More

Robert was excellent. He was training Massiel at the time and not only did he help me get into the car I wanted, but he also got me the price I was looking for. During the whole time, he was teaching M time and not only did he help me get into the car I wanted, but he also got me the price I was looking for. During the whole time, he was teaching Massiel how to properly handle a new client and provide friendly, upbeat service. The noteable part of that process is that his process did not significantly increase the time that I had to spend there and it seemed that Robert was very thorough in teaching her. I believe that Massiel will become an outstanding salesperson after having been mentored by Robert. Massiel was very helpful as well and helped me to evaluate the 2 models I was looking at through walk-arounds and test drives. All in all, I drove away last Wednesday in a brand-new Challenger RT, inthe color that I wanted, LOADED. I feel good about the price I paid and I am VERY VERY happy with the vehicle. I would suggest to anyone reading this that if you are looking for a new car, look no further. Call Robert LaRosa and he will put you behind the wheel of the car you want, at the price you need. More