Eastchester Chrysler Jeep Dodge Ram | Page 585

I was referred to this dealership by a family friend who has been doing business with them for 15 years. My family friend told me they would take care of me and that they did. Cecil was patient, knowledgeab has been doing business with them for 15 years. My family friend told me they would take care of me and that they did. Cecil was patient, knowledgeable and confident while showing me my first new car. Once I picked a car he worked through lunch in order to make sure I was able to complete the car buying process as soon as possible so I could begin to enjoy my new Jeep. Cecil pointed out nice places right across the street for me to pick up lunch. Cecil proved to be very diligent and detailed oriented without cutting corners. I would also like to thank the fiance director who worked to make sure I was able to get a monthly payment that would fit into my budget and discussed different options of managing payments which was very solid advice. So my experience was flawless, with all that went into me getting my new Jeep (trading my old Jeep, picki out the new one, test driving, completing paper work, updating insurance, obtaining registration, gasing up the jeep, cleaning and transferring plates). I was made to feel very comfortable; able to catch the yankee game in the lounge with comfortable seating and was offered free coffee. Plus the bathroom was very clean and they had a children's play area. So In short they seem to have thought of everything when it comes to making sure when you leave you will leave with a car that you love with no fuss or frustration. Again my experience can best be described as enjoyable, friendly and flawless. More

This's my second vehicle I have purchased in this dealer.The reason I keep coming back,the service,willing to help you, giving you a 100% to make sure the deal go thru smooth and easy. This time a v dealer.The reason I keep coming back,the service,willing to help you, giving you a 100% to make sure the deal go thru smooth and easy. This time a very young lady,very profesional,willing to help me make a decision in my new car, with her patience and positive personality,of Massiel Cueto I was able to make my purchased of a Dodge Journey Crew 2012. Of course that was also possible with a big help of my friend, and Profesional Sales Manager Rafael Castro. He was able to give me a great price,and Javier Sierra found the lowest finance loan for my new car. To Rafael Castro,Massiel Cueto,and Javier Sierra, you guys stay very late that night to make my dream come thru. All my Respect,Great Team. I'm a very happy customer. sincerely yours Victor M Rodriguez 917 923-1951 More

Robert was excellent. He was training Massiel at the time and not only did he help me get into the car I wanted, but he also got me the price I was looking for. During the whole time, he was teaching M time and not only did he help me get into the car I wanted, but he also got me the price I was looking for. During the whole time, he was teaching Massiel how to properly handle a new client and provide friendly, upbeat service. The noteable part of that process is that his process did not significantly increase the time that I had to spend there and it seemed that Robert was very thorough in teaching her. I believe that Massiel will become an outstanding salesperson after having been mentored by Robert. Massiel was very helpful as well and helped me to evaluate the 2 models I was looking at through walk-arounds and test drives. All in all, I drove away last Wednesday in a brand-new Challenger RT, inthe color that I wanted, LOADED. I feel good about the price I paid and I am VERY VERY happy with the vehicle. I would suggest to anyone reading this that if you are looking for a new car, look no further. Call Robert LaRosa and he will put you behind the wheel of the car you want, at the price you need. More

Very pleased with sales process. Pricing was extremely competitive with other dealerships and the team worked hard to source the right car for me. They also delivered the car to my home which was very hel competitive with other dealerships and the team worked hard to source the right car for me. They also delivered the car to my home which was very helpful. I would definitely recommend Nick Martone and ECJD to others. Also, thanks to Tammy Hecht for continuing to follow up with me until I came in to buy. More

Dealship along with Martha was very helpful and I would like to really thank Martha for all the help on the purchase of the auto. like to really thank Martha for all the help on the purchase of the auto. More

Robert was very helpful in presenting several options for the car we wanted, was patient, helped us quickly locate a car (same day) that we decided on and gave a fair price. Most importantly, when a minor sc the car we wanted, was patient, helped us quickly locate a car (same day) that we decided on and gave a fair price. Most importantly, when a minor scratch appeared on a bumper guard before I took the car, he offered to swap it out and followed up promptly to get it done. When I stopped by to have the it done, he was quick and helpful. More

I would never do business with this dealership again nor will I ever recommend anyone to go there. Mr. Sierra made me wait from 11am to 4:30pm to deal with my financing. I saw him at 11am, he told me he wil will I ever recommend anyone to go there. Mr. Sierra made me wait from 11am to 4:30pm to deal with my financing. I saw him at 11am, he told me he will be back in 15 to 20 mins. I saw him again around 4:30pm. He didn't even apologize to me for making me wait so long. That wasn't the bad part. I went back the following week to cancle my carfree care and ding shield (which he lied to me as being free) but he refuse to cancle these optional service, even though the contract clearly says I can cancle these services anytime. I will contact the manager now and if no help is received I will resort to the media and legal actions. I think if this financing representative is not apart of this dealership, it would be a better place because I worked also with Teronie Lamonth and he is very professional. Stay away from Sierra, beware of him...... If I get help, I will surely come back and update this post More

My wife and I purchased a Dodge Journey form this dealership. We are very happy that we went to Eastchester Chrystler Jeep Dodge. The staff is very courteous. The gentleman we worked with is Jimmy So dealership. We are very happy that we went to Eastchester Chrystler Jeep Dodge. The staff is very courteous. The gentleman we worked with is Jimmy Somma. He was very professional in the way he conducted business with us and we felt very comfortable doing business there. He did not push us to buy the vehicle, instead he gave us the information we needed to choose the right velicle and no pressure to buy. At the end, we drove out with our new Dodge Journey and most of all, the price is unbeatable. I will recommend this dealer and if you meet with Jimmy, then you will have the same experience. More

COMPRE UN JEEP LIBERTY MI VENDEDOR FUE MUY AMABLE, ME CONTESTO CON CLARIDAD MIS PREGUNTAS Y SI RECOMENDARIA AMIGOS Y FAMILIARES PARA EL DEALER ..... MIL GRACIAS WELLINTON ROCAFUENTE..... CONTESTO CON CLARIDAD MIS PREGUNTAS Y SI RECOMENDARIA AMIGOS Y FAMILIARES PARA EL DEALER ..... MIL GRACIAS WELLINTON ROCAFUENTE..... More

The following is an email I sent to there internet sales rep: Gloria, My appointment was horrible. You informed me that the car I was interested in was on your lot and ready for me to view. This w rep: Gloria, My appointment was horrible. You informed me that the car I was interested in was on your lot and ready for me to view. This was not true, your dealership did not have the vehicle I was interested in, so it ended up being a waste of my time. Furthermore, the sales assistant made no effort to try and find me another vehicle. During the 45 min I was at the dealership I was only with the salesman for an approximate time of ten minutes. I would have gladly taken another vehicle if the salesman seemed like he actually wanted to help me find a car. This is also the reason why i walked out of the dealership. This is probably the worst car buying experience I've ever been a part of. Regards, Leon More