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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,682 Reviews
Call Service Center (877) 983-7766

3,682 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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January 28, 2022

East Chester has been my go to dealer for my needs and services for my Durango since 2019. My latest visit for an oil change went very quickly and flawless. Sebastian my service consultant was very cordia More

by Raymdx16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
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Jan 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your continued support! We are delighted to hear that your recent oil change visit went smoothly and love to see these kind words about Sebastian. Have a great weekend! - Eastchester Chrysler Jeep Dodge Ram team

January 28, 2022

Always have great customer service. Sraff nice and very helpful, friendly. Clean location and clean bathrooms More

by moniquenyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
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Jan 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you, Monique! We are delighted to hear that you're happy with our service and facilities. Hope to see you at your next visit to Eastchester Chrysler Jeep Dodge Ram!

Jan 30, 2022 -

moniquenyoung responded

Thank you for a great service

January 28, 2022

Service Advisers Work For Commission and Advice More Then Damage On Estimate’s.Get Second Advice Please! More

by chaseautogroupinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It is concerning to hear this feedback and it sounds like we've lost your confidence in our team. We aim for effective and timely work at fair and competitive rates. If we've left a different impression, we apologize. Let us know if we can do anything else for you down the road. Thank you, Customer Care Team - (877)-811-9330

January 27, 2022

I must say everything I ask the service department they can give me an answer immediately More

by MRSNYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Report | Print
Jan 27, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're glad our service department is always on the ball! Thank you for the fabulous review and for being a valued Eastchester Chrysler Jeep Dodge Ram client!

January 27, 2022

Service was on time. Rafael was great very patient. Yes I recommend this dealership. Thank you Naina More

by nathalie66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael
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Jan 27, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the lovely review and recommendation, Nathalie! The entire Eastchester Chrysler Jeep Dodge Ram team appreciates your kind words and support. Come back next time!

January 27, 2022

The service was good and they got it done fast before the time they said More

by norbertohenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana
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Jan 27, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

January 27, 2022

Customer service is very frustrating and the sales department lacks the knowledge to educate you on making a smart purchase. I definitely would not be purchasing anything else More

by pfleming755
Recommend Dealer
No
Employees Worked With
Sébastien
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Feb 15, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Your feedback is disappointing and it's regretful that we missed an opportunity to help you. As we continue towards providing the best customer service, we will make note of your feedback to ensure we are doing all we can to assist our customers during their purchase experiences. If there are any specifics you would like to share with us, please feel free to reach out. Best, Customer Care Team - (877)-811-9330

January 26, 2022

I was told I’ll get a call back and never received any by Maggie More

by DELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

I apologize for any lack of communication on our end here. We strive to deliver seamless and attentive service, and it is never our intention to inconvenience our guests. I would appreciate another chance to speak with you to see what more I can do to help. If you are willing, please give me a call directly. Thank you, Symone Ellison - Customer Success Specialist - (877)-811-9330

January 26, 2022

Working with Maggie is always a pleasure she very direct and also informs me on all the issues with my car More

by ruddy649
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are thrilled to hear that you enjoy working with Maggie. Thank you for choosing Eastchester Chrysler Jeep Dodge Ram for all of your auto service needs!

January 26, 2022

Service is always delightful. Happy to know people still care! Will recommend to friends and family. More

by CintronJc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

This review makes our day! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your experience with our team. Safe travels until we see you again!

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