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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,683 Reviews
Call Service Center (877) 983-7766

3,683 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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October 18, 2021

Excellent fast service and communication with the customers. Tommy Pichardo great advisor answered all my concerns More

by ELVISVENTURA13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Pichardo
Report | Print
Oct 18, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for this wonderful review of Eastchester Chrysler Jeep Dodge Ram! We're happy that Tommy answered all your questions and took great care of you. See you again next time!

October 18, 2021

Rob gave my car to wrong customer and failed to get it sanitized. Purely amateurs working here. More

by sanchezjoshua1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Aristy
Report | Print
Nov 01, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Joshua, we apologize for the mixup with your vehicle. This doesn't sound like the meticulous, top-tier guest care we aim for. We will address this feedback with our staff to ensure we prevent similar mistakes going forward, but we would also be glad to talk through this together. We want to ensure your concerns are thoroughly addressed and offer any assistance we can. Thank you, Customer Care Team – (877)-811-9330

October 18, 2021

Very nice and respectable people and very friendly. Waiting room was very nice and clean More

by SHARON5560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for reviewing Eastchester Chrysler Jeep Dodge Ram. We're happy to hear that our team was such a pleasure to work with and we look forward to seeing you next time!

October 16, 2021

Excellent services very helpful staff warm and friendly staff members Atmosphere pleasant and warm give your reason to use your services More

by ceciltrotman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
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Oct 18, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Cecil, thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

October 15, 2021

Very bad , I’m waiting 2 weeks from the advisor to get my car fix More

by laley68
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are sorry to see we have not provided you with a better experience. We understand it's frustrating waiting longer than expected for your vehicle, but we appreciate your patience. We would like to get a bit more information from you to see if there were any miscommunications on the status of your vehicle or the work that needed to be performed. Your feedback helps us improve moving forward. Please give us a call when you get a chance. Thank you, Customer Care Team - (877)-811-9330

October 14, 2021

I've been going nervous since I bought my car I have a change yet More

by willieblanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Report | Print
Oct 14, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the five-star rating! We appreciate your business and we hope to have the opportunity to assist you again here at Eastchester Chrysler Jeep Dodge Ram.

October 13, 2021

Very nice and helpful workers. Quicker than I thought it would be. The gentleman made sure that he was letting me know what was happening the whole process. More

by SONY168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Report | Print
Oct 14, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're happy to hear that your service visit was efficient and that our team kept you informed throughout your appointment. Offering informative and detailed care is always a goal for us and it's wonderful to hear we're succeeding. Thank you for putting your trust in Eastchester Chrysler Jeep Dodge Ram, and drive safely!

October 11, 2021

Excellent Service Fast Professlional the whole team is great friendly and Knowledgeable. Would reccomend them More

by abner10009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Report | Print
Oct 11, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks so much for the wonderful review of Eastchester Chrysler Jeep Dodge Ram! It makes us happy to hear that our team was professional, friendly, and knowledgeable. We're proud of this great team. See you next time!

October 11, 2021

My advisor was extremely helpful. She explained all necessary details to help me make the right decision More

by cazomsw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for these kind words about Eastchester Chrysler Jeep Dodge Ram! We're pleased that your service advisor was helpful and informative. See you again next time!

October 11, 2021

My advisor Maggie was very helpful and knowledgeable about cars . She was also Pleasant and very patient. More

by yolanda2robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

It is wonderful to hear Maggie was able to assist you so well during your service visit. Thank you for the shoutout and we will be sure to pass along your thanks. Have a great day! - The Eastchester Chrysler Jeep Dodge Ram Team

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