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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,684 Reviews
Call Service Center (877) 983-7766

3,684 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

Sort by
September 25, 2021

The service was awesome and I didn’t wait long and the job was perfect More

by bencraftzw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
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Sep 26, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Speedy and high-level service is what we aim to provide, Ben! Thank you for the great review and for doing business with the Eastchester Chrysler Jeep Dodge Ram team!

September 24, 2021

Great experience always, great staff, I don’t see Ms. Rosemary in the service department please add her name More

by sfcbenites69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosemary was awesome please add her name to service department
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Sep 24, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the kind review about us here at Eastchester Chrysler Jeep Dodge Ram!

September 24, 2021

Ricky was wonderful. He had Great communication and he was helpful. Also, very knowledgeable. Thank you. More

by williamsjenille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
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Sep 24, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are so happy to see that Ricky made your experience great! Thanks for choosing Eastchester Chrysler Jeep Dodge Ram and we will see you next time!

September 24, 2021

The best customer service ever I Always be back here again always taking care of my needs More

by CONTRERASJORDAN1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
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Sep 24, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We greatly appreciate your complements about our customer service, and we look forward to seeing you again soon!

September 24, 2021

I need to have a follow up the car still making noise. Trying to call Maggie for paperwork no phone calls back to me. More

by eldred32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry to hear about your continued car troubles and the difficulty you've had getting in touch with our team. We will look for your contact information and have a staff member reach out as soon as possible, but in the meantime, please don't hesitate to give us a call directly. Thank you, Customer Care Team – (877)-811-9330

September 23, 2021

I call and no answer for questions for a part for my jeep came in More

by dcamacho1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We sincerely apologize that you didn't receive the five-star service we expect for all of our guests. We understand that you're frustrated with the lack of communication you received. We would be happy to help and have listed our contact information. Thank you, Customer Care Team - (877)-811-9330

September 23, 2021

Fast and efficient service, very respectful workers too. Love the work they did on my car. More

by Shanebennett325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
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Sep 23, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're delighted to hear about your positive experience with the team! Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. Thank you for choosing Eastchester Chrysler Jeep Dodge Ram!

September 23, 2021

Everyone was friendly and helpful. I was greeted quickly and helped immediately. Melissa did a great job. More

by btru222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa was really nice, Rob Aristy
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Sep 24, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're glad to hear your visit went over smoothly! Thank you for the positive feedback - we look forward to the opportunity to work with you again! - your friends at Eastchester Chrysler Jeep Dodge Ram

September 23, 2021

Was only in for an emissions inspection but every single person was ultra professional and kind. More

by mrnorman18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy, Kayla Benitez
Report | Print
Sep 24, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are thrilled that you had such a positive experience with our team! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for taking the time to leave us a review. Have a wonderful day!

September 22, 2021

Poor customer service, this dealership needs training on customer service skills. This is why I never buy cars in the Bronx. More

by Nicole82287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Aristy
Report | Print
Oct 06, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Nicole, we are sorry to hear that you didn't receive the stellar customer care we pride ourselves on. If you would be willing to speak with us directly, we would appreciate the opportunity to gather more information and see what we can do to improve your experience. Thank you, Customer Care Team – (877)-811-9330

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