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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,685 Reviews

3,685 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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September 17, 2021

Excellent service. Very professional. A little slow on returning phone calls. But overall great service. More

by Tattles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Day. Very professional, excellent service., Rob Aristy
Sep 17, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

September 17, 2021

Kevin Marciano is a major asset to your service department, every time I have an issue or there is an issue found it is handled and I get my vehicle back in better shape then when I bring it in. Am More

by Hughpender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Hugh - It makes us so happy to see positive feedback about our wonderful team. Thank you for posting a great review of Kevin! We are thrilled that you can depend on him to keep you safe out on the roads. Enjoy your weekend! - Eastchester Chrysler Jeep Dodge Ram team

September 17, 2021

VERY PROFESSIONAL FROM WHEN YOU FIRST ENTER..VERY CLEAN WAITING AREA VERY IMFORMATIVE TO YOU ABOUT YOUR AUTOMOBILE WHAT HAVE TO BE DONE AND WHEN ITS READY THEY LET YOU KNOW.. AND THEY GET YOU IN AND OUT I More

by emiddleton141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lewis de la cruz
Sep 20, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Have a wonderful day, and we hope to see you back again down the road!

September 16, 2021

It was okay it can be a little faster I just go there because I More

by 8745JAMES
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Sep 16, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We pride ourselves on exceptional service and we want to apologize that you were kept waiting. We will certainly keep your feedback in mind so we can improve moving forward. If there is anything we can do to improve your experience, please give our team a call. Thank you, Customer Care Team – (877)-811-9330

September 16, 2021

Every employee at Eastchester Chrysler is courteous, helpful and pleasant. I feel confident that my car will be give them back to me completely fixed More

by dtsepp5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky in service and Kim who made it a pleasant experience for a loaner car
Sep 17, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your confidence in our team to get the job done. Drive safely, and we hope to see you back at Eastchester Chrysler Jeep Dodge Ram!

September 15, 2021

I was there to program ny key fob and cut the key insert. I was satisfied with the service received. More

by kazima031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Sep 15, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the great review and for your confidence in Eastchester Chrysler Jeep Dodge Ram!

September 15, 2021

Rich, Joelle, Reggie and Jerome were really wonderful. They made the impossible possible as my credit was not that great, had no money for a down payment on a new vehicle… I truly appreciated their sincer More

by agwoodruff76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joelle Ramirez
Sep 15, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Congratulations on your new 2018 Jeep Grand Cherokee! We are so happy to hear that Rich, Joelle, Reggie, and Jerome made your purchase experience so successful. Thank you from all of us here at Eastchester Chrysler Jeep Dodge Ram!

September 15, 2021

The staff is always friendly and knowledgeable. If they aren't sure they don't make it up. I've purchased 1 vehicle and leased another within the last 16yrs and will continue to do business with them. More

by ALEXPIZARRO22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy, Rob Aristy
Sep 15, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Alex - your kind words and loyal business mean the world to us. Thank you, so much, for trusting Eastchester Chrysler Jeep Dodge Ram with your vehicle buying and leasing needs - we look forward to assisting you again next time!

September 14, 2021

Great service very attentive to customer time, Team work environment Job well Done Thank you. More

by jimenezdaniel8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy P, Ricky , Rob Aristy
Sep 14, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Jimenez - Thank you for commending our Eastchester Chrysler Jeep Dodge Ram team! We truly appreciate your support. Have a great day!

September 13, 2021

Very unprofessional, kept my car for 24hours to receive a quote. When calling to check on my car I was constantly hung up on by staff. Don’t buy a car here! More

by Lennoxdthompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Marciano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Sep 28, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We want to provide a higher quality of service for our guests than what you have described, and I am so sorry for the trouble you have had trying to reach our team. We certainly want to make sure this is addressed properly, but we won't be able to find your contact information without a full name. Please reach out to our Customer Care Team at (877)-811-9330. They would be grateful to step in and assist you. Thank you.

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